Debt Collector - Durban, South Africa - TLT Appointing
Description
Company Description
About Us:
TLT Appointing provides recruitment serves via a team of specialist recruitment consultants in the following areas Finance, HR, IT & Telecommunications, Financial Services, Engineering, FMCG & Retail, Consulting & Professional Services, Public Sector, Executive Search
- To assist and support the prelegal team in consulting with the defaulting clients.
- To establish the arrear circumstances of the client, carry out an assessment, negotiate and implement a rehabilitation strategy.
- To further resolve queries and rehabilitate clients with a Salary with deduction in place.
- To resolve the arrears within the shortest space of time in order to avoid the account from affecting the Arrears Factor and escalating further.
- Alignment to business driver/strategy
- Lowcost servicer and originator: providing a quick and efficient service in the department. Improve productivity and business efficiencies.
- Alignment to the philosophy and delivery of amazing service.
- To proactively contribute to the profitability of the company, by effectively managing the arrears book and minimize losses.
Qualifications Minimum Education Qualification**:
- Matric
Preferred:
- Certificate/Diploma in Banking/ Debt Collecting
Minimum Experience:
- 1 year Collections Experience in a Home Loan environment.
- Experience in a Call Centre environment.
- Must be fluent/competent in the English spoken and written language.
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