Jobs
>
Cape Town

    Sales and Marketing Co-ordinator - Cape Town, South Africa - Marriott International

    Marriott International
    Marriott International Cape Town, South Africa

    1 week ago

    Default job background
    Full time
    Description
    Job Number
    Job Category Sales & Marketing
    Location Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa VIEW ON MAP
    Schedule Full-Time
    Located Remotely? N
    Relocation? N
    Position Type Non-Management

    POSITION SUMMARY

    Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly.

    Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

    Policies and Procedures
    • Maintain confidentiality of proprietary materials and information.
    • Protect the privacy and security of guests and coworkers.
    • Follow company and department policies and procedures.
    • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
    • Perform other reasonable job duties as requested by Supervisors.
    Guest Relations
    • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
    • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
    • Thank guests with genuine appreciation and provide a fond farewell.
    • Address guests' service needs in a professional, positive, and timely manner.
    Communication
    • Speak to guests and co-workers using clear, appropriate and professional language.
    • Talk with and listen to other employees to effectively exchange information.
    Working with Others
    • Support all co-workers and treat them with dignity and respect.
    • Develop and maintain positive and productive working relationships with other employees and departments.
    • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
    Quality Assurance/Quality Improvement
    • Comply with quality assurance expectations and standards.
    Physical Tasks
    • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
    Sales
    • Promote awareness of brand image internally and externally.
    • Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
    Analytical Skills
    • Learning
    Interpersonal Skills
    • Interpersonal Skills
    • Customer Service Orientation
    • Diversity Relations
    • Team Work
    • Influence
    Communications
    • Communication
    • Listening
    • English Language Proficiency
    • Applied Reading
    Personal Attributes
    • Integrity
    • Dependability
    • Positive Demeanor
    • Presentation
    • Stress Tolerance
    • Adaptability/Flexibility
    Education

    High school diploma/G.E.D. equivalent

    Related Work Experience

    6 months administrative experience

    Supervisory Experience

    No supervisory experience is required

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    Protea Hotels by Marriott is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the 'Coolest Hotel Brand in South Africa', join the Protea Hotels by Marriott team today In joining Protea Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.
  • Ikusasa Recruitment Group

    Marketing Co-ordinator

    1 week ago

    Ikusasa Recruitment Group Cape Town, South Africa

    We looking for a Marketing coordinator to join a large insurance company · Salary R plus perks plus 13th Cheque · **Responsibilities**: · - Project management of marketing deliverables and campaigns · - Head office marketing coordination · - Communications coordination: proofread ...

  • Conova Recruitment

    Marketing Co-ordinator

    1 week ago

    Conova Recruitment Cape Town, South Africa

    **Requirements**: · - Diploma or similar qualification in Marketing. · - Min of 3 years relevant marketing experience in a similar role. · - Content creation / creative skills. · - Use of various marketing tools e.g., Canva, SEO, Marketing Automation, Hootsuite, Adobe Colour, Mai ...

  • Southern Oil

    Marketing Co-ordinator

    1 day ago

    Southern Oil Cape Town, South Africa

    **Description**: · The Marketing Coordinator is responsible for assisting the marketing team in implementing marketing strategies and campaigns to drive brand awareness and promote company products or services. This role requires a strong understanding of marketing principles, ex ...

  • Career Custodians

    Marketing Co-ordinator

    1 week ago

    Career Custodians Cape Town, South Africa

    Step into the vibrant and active world of Padel with our dedicated team at Net Set Padel, where we're revolutionizing the game across the continent. Nestled amidst the bustling energy of urban centers and the tranquil beauty of natural landscapes, our Padel courts offer a haven f ...

  • Rory Mackie & Associates

    Marketing and Brand Co-ordinator

    2 days ago

    Rory Mackie & Associates Cape Town, South Africa

    Responsibilities will include, but not be limited to: · - Creating marketing and sales plans together with the Local Sales Coordinator (SC) to best reach our client's target audiences - both trade and consumer · - Implementing marketing activities according to the agreed annual m ...

  • JL Professional Placements

    Marketing/communications Co-ordinator

    1 week ago

    JL Professional Placements Cape Town, South Africa

    Perform clerical functions such as preparing correspondence, schedule appointments, travel arrangements, etc. · - Gather content for social platforms, PR related initiatives and marketing material. · - Custodian of all Marketing Material for all marketing use. · - Work on marketi ...

  • BlueBridge One

    Digital Marketing Co-ordinator

    1 week ago

    BlueBridge One Cape Town, South Africa

    **Location**: **Cape Town, SA- Hybrid** · **Job type: Full-Time Permanent** · **Reporting Line: Head of Marketing** · - Are you seeking a dynamic position where you can take charge of our digital marketing strategies, influencing brand presence and driving growth in a rapidly evo ...

  • Flash

    Marketing Campaign Co Ordinator

    1 day ago

    Flash Cape Town, South Africa

    **RESPONSIBILITIES**: · Act as the primary point of contact and liaison between partner brands and Flash Group, ensuring effective communication and collaboration throughout the campaign process. · Execute marketing strategies and plans in line with client objectives, focusing on ...

  • Traut Personnel

    E-commerce/marketing Co-ordinator

    1 week ago

    Traut Personnel Cape Town, South Africa

    **Successful Clothing Design Centre has a vacancy for a talented digital E-commerce/Marketing Co-ordinator to be involved in all aspects of marketing, but in particular managing their online platforms/website, SEO and advertising.** · - **Job Description**_ · - Maintaining and dr ...

  • Traut Personnel

    E-commerce/marketing Co-ordinator

    1 week ago

    Traut Personnel Cape Town, South Africa

    **Location**:capetown** Level**:Middle** Salary**:Negotiable** Posted**:January 21, 2023** Ref**:#5852 · **Description**: · **Successful Clothing Design Centre has a vacancy for a talented digital E-commerce/Marketing Co-ordinator to be involved in all aspects of marketing, but i ...

  • Tanya Serra

    Events Co-ordinator

    3 days ago

    Tanya Serra Cape Town, South Africa

    Job Posted: 17-Apr-2023 · - Location: Cape Town · - A top tourist destination in Cape Town is looking for an Events Co-ordinator to complement their dynamic Conferencing and Events team. They need a well presented, motivated, creative thinker who has a keen interest in the touris ...

  • Traut Personnel

    Merchandise Co-ordinator

    1 week ago

    Traut Personnel Cape Town, South Africa

    **An admin position for a bright, organised Merchandise Co-ordinator who has worked in a Clothing Design Manufacturer or Design Centre. Knowledge of Costings/Pre-production Co-ordinating and strong admin skills essential.** · - **Job Description**_ · Definite experience in the be ...

  • Interviewing Dynamix

    Project Co-ordinator

    5 days ago

    Interviewing Dynamix Cape Town, South Africa

    **Project Co-ordinator** · **Claremont** · Our client the leader in the property management industry seeks to appoint a Project Co-ordinator who will be responsible for managing the planning, budgeting, and estimating process for tenant installations, refurbishments, and small wo ...

  • Traut Personnel

    Merchandise Co-ordinator

    1 week ago

    Traut Personnel Cape Town, South Africa

    **Location**:capetown** Level**:Middle** Salary**:Negotiable** Posted**:January 21, 2023** Ref**:#5858 · **Description**: · **An admin position for a bright, organised Merchandise Co-ordinator who has worked in a Clothing Design Manufacturer or Design Centre. Knowledge of Costing ...

  • Cape Herb & Spice

    Marketing Co-ordinator

    5 days ago

    Cape Herb & Spice Westlake, South Africa

    **Purpose**: · The Cape Herb & Spice brand stands out in a sea of bland. From unmatched quality and flavour to quirky packaging this brand is going places Already exported to over 30 countries around the world we are looking for a dynamic business-minded Marketing Co-Ordinator to ...

  • Gattaca Plc

    Onboarding Co-ordinator

    1 week ago

    Gattaca Plc Cape Town, South Africa

    **Onboarding Co-Ordinator** · **Introduction** · At Gattaca, our values are the backbone of everything we do: Trust, Professionalism, Ambition, and FUN. This, paired with the tools and industry leading training we can provide, can give you what you need to be our next recruitment ...

  • Interviewing Dynamix

    IT Project Co-ordinator

    1 week ago

    Interviewing Dynamix Cape Town, South Africa

    **IT Project Co-ordinator** · **Observatory** · Our client, pioneers in **IOT technology**, seeks to appoint a skilled and enthusiastic _**Project Co-ordinator**_ to join their dynamic national team. The Project Co-ordinator will work closely with the _**Chief Information Officer ...

  • HotelJobs

    Events Co-ordinator

    3 days ago

    HotelJobs Cape Town, South Africa

    A top tourist destination in Cape Town is looking for an Events Co-ordinator to complement their dynamic Conferencing and Events team. They need a well presented, motivated, creative thinker who has a keen interest in the tourism and hospitality sector and an eagerness to contrib ...

  • Traut Personnel

    Merchandise Co-ordinator

    1 hour ago

    Traut Personnel Cape Town, South Africa

    **An opportunity with this established Clothing Design Centre for an experienced Clothing Merchandise Co-ordinator who has had exposure in Pre-production/Costings and definite experience in the below functions**: · - **Job Description**_ · Costings · - Gather all information to s ...

  • RTT

    Office Co-ordinator

    1 week ago

    RTT Cape Town, South Africa

    **The Role** · The role of the Office Co-Ordinator is to be the face of Pingo as the front of office, take ownership for the smooth running of the Cape Town office and assist various departments with administrative tasks. The Office Co-Ordinator is responsible for make all travel ...