- Maintains a high Level of understanding of relevant laws and regulations as well as contact center policies and procedures.
- Responsible for tracking performance and reporting trends in order to influence positive results.
- Creates reports on performance measurement and Key Performance Indicators (KPIs) to assist with the facilitation of the business outcomes.
- Collaborates with the operations teams to ensure all compliance metrics are met.
- Attends compliance meetings and provide insights that impact compliance errors.
- Assists in resolving any compliance errors or trends.
- Inspects audits and oversees internal functional teams on a client/company specific compliance.
- Communicates efficiently and effectively with leadership on all compliance impacts.
- Project leadership experience.
- Technical expertise, reporting, company/industry knowledge and the ability to provide compliance reports.
- Experience with building, collecting and validating data.
- Excellent knowledge with Microsoft Office products to include MS Word, Excel and PowerPoint.
- High degree of organizational skills and Time Management.
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Butler - Cape Town, Western Cape
5 days ago
HotelJobs Cape Town, South Africa**Hospitality and Outdoor - New Vacancy · - Resident Butler** · **Gardens, Cape Town, Western Cape** · **Requirements**: · - Grade 12 · - Butler qualification · - Code 10 driver's license · - 2 years previous butler experience in a 5-star environment · - Sound knowledge and exper ...
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IT Technician Western Cape
4 days ago
Managed People Solutions Cape Town, South AfricaAre you someone who loves all things IT and has a talent for solving technical puzzles? a leading company in the wine industry is on the look out for a skilled** IT Technician** to join their team in bustling streets of **Cape Town** · **Responsibilities** · - Assist both interna ...
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IT Technician Western Cape
5 days ago
Managed People Solutions Cape Town, South AfricaDo you have a passion for IT and enjoy solving technical challenges? The Meridian Group that operates in the premium wine and spirits industry seeks a skilled **IT Technician** to join their team in **Cape Town, Brackenfell area**. · **Responsibilities** · - Assist both internal ...
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IT Technician Western Cape
5 days ago
Managed People Solutions Cape Town, South AfricaDo you have a passion for IT and enjoy solving technical challenges? A Finance and IT firm in the upscale **wine sector** seeks a skilled **IT Technician** to join their team in **Cape Town**. · **Responsibilities** · - Assist both internal and external users during and if requir ...
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Cook (Western Cape, Cape Town)
2 days ago
ANEW Recruitment Cape Town, South Africa**Job Advert Summary**: · **ANEW Hotel Green Point **is looking for a **Cook** to join the winning team. · The preparation and delivery of high-quality, food, deserts and pastry items in a busy restaurant and function kitchen. Also be able to undertake a varied list of food prepa ...
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Regional Head, Western Cape
5 days ago
Axio Connect Cape Town, South Africa**Salary**: From R8,500.00 per month · Ability to commute/relocate: · - Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required) ...
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Barman Cape Town Western
2 days ago
Managed People Solutions Cape Town, South Africa**Managed People Solutions** is looking to hire a · **Vibrant, outgoing and energetic** · **Barman for** a very well-known restaurant based in Cape Town, Western Cape. · **Responsibilities** · - Mix traditional and creative cocktails · - Preparation of other alcoholic & non-alcoh ...
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Optivet Cape Town, South AfricaIdentify and open new accounts in the pet speciality sector, including independent, franchise, and corporate brick-and-mortar stores (veterinary practice, vet shop, pet shop), but not excluding professionals (groomers, trainers, behaviourists, breeders, etc.). · Build and maintai ...
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Head: Product, Western and Eastern Cape
3 days ago
Absa Bank Limited Cape Town, South AfricaBring your possibility to life Define your career with us · - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to rese ...
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HR Business Partner: Western Cape
5 hours ago
Pick n Pay Cape Town, South Africa**Job Advert Summary**: · To execute on the People agenda in the Western Cape region representing the PnP Coastal division in all areas working with stores and the regional office team. · **Duties & Responsibilities**: · Execute on People Plan per Business Unit | Division · Busin ...
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Bcom / Cima Graduates, Western Cape
5 days ago
Sheldon Recruitment Cape Town, South Africa**Western Cape**, Cape Town** · **(Market related)** · **We are seeking BCom / CIMA Graduates for an internship programme, based in Gauteng, CT, Pretoria, KZN.** · **Applicants are required to meet the following criteria**: · *** · - **Graduate who qualified during / after 2021 w ...
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Retail Sales Agent Western Cape
5 days ago
motivity Cape Town, South Africa**OVERVIEW OF THE ROLE** · **Store Controls and Management** · - Ensure the store is fully operational at opening hour every morning. · - Be ready and in place to meet and assist customers. · - Drive sales to ensure sales targets are met and exceeded · - Assist fellow colleagues ...
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Regional Sales Manager: Western Cape
5 days ago
Dynexity Cape Town, South AfricaLooking for an experienced Regional Sales Manager, preferably with a medical/pharmaceutical background. This position is for a reputable company. ...
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ALSTOM Cape Town, South Africa InternshipSHIPThe Railway industry today is characterized by both a strong and sustained growth across the world. The trends that drive this are well known: environmental challenges, population growth, urbanization and increasing demands for mobility. · With 6B€ of Sales and around 30,000 empl ...
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Sales Representative, Western Cape Region
4 days ago
SGS Cape Town, South AfricaCompany Description · SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97000 employees, SGS operates a network of over 2,650 offices and laboratories around ...
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Administration/cash Controller western Cape
4 days ago
Staffworx Recruit Cape Town, South Africa**Salary**: R8 000,00 - R12 000,00 per month · **Education**: · - Certificate (preferred) ...
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Optometrist Western Cape, Cbd Area
3 days ago
Optivet Cape Town, South AfricaPerform comprehensive eye examinations and vision tests · Diagnose and manage ocular conditions, prescribing appropriate treatments or referrals · Provide expert advice on eyewear selection, lens options, and contact lenses · Maintain accurate and up-to-date patient records · Col ...
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Optometrist Western Cape, Stellenbosch Area
5 days ago
Optivet Cape Town, South AfricaPerform comprehensive eye examinations and vision tests · Diagnose and manage ocular conditions, prescribing appropriate treatments or referrals · Provide expert advice on eyewear selection, lens options, and contact lenses · Maintain accurate and up-to-date patient records · Col ...
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MedE Recruit Cape Town, South AfricaA Dental Practice in **Milnerton, Western Cape** seeks an **experienced HPCSA Registered Dentist** with **3-5 years of Private Experience **to join their team. This opportunity requires a passionate individual who works well as a team. This role requires an individual with **good ...
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Receptionist (Western Cape, Cape Town)
4 hours ago
ANEW Recruitment Cape Town, South AfricaANEW Hotel Green Point is looking for a Receptionist to ensure a friendly, fast, and efficient check in for all our guests. Check out accurately and professionally, bringing a positive end to the guests stay with us, to make a reservation at any time, with the transaction being h ...
Compliance Lead Cape Town, Western Cape - TTEC
Description
Compliance Lead
Job Profile Summary
The Compliance Lead ensures the business remains in compliance with governmental requirements. Is responsible for overseeing compliance procedures, policies, and metrics to ensure all requirements are met. Performs detailed research of issues in order to assure the business remains in compliance with contractual obligations. The lead is responsible for providing education, implementation, and evaluation of procedures as well as communicating and documenting all client compliance escalations issues to ensure resolutions are time.
Job Description
Ideal Qualifications