IT Technician Western Cape - Cape Town, South Africa - Managed People Solutions

Managed People Solutions
Managed People Solutions
Verified Company
Cape Town, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description
Are you someone who loves all things IT and has a talent for solving technical puzzles? a leading company in the wine industry is on the look out for a skilled
IT Technician to join their team in bustling streets of
Cape Town

Responsibilities

  • Assist both internal and external users during and if required after working hours.
  • Escalate calls if necessary.
  • Help users maximise their IT investment.
  • Guide users to follow best practices when accessing IT infrastructure and information.
  • Monitor connectivity between computers branches and devices.
  • Provide support on all desktop platforms supported by the Group.
  • Provide server support adhock.
  • Remote support after hours.
  • Provide support on printers, scanners, video conferencing equipment, etc.
  • Ensure connectivity to all CCTV cameras for Gauteng and KwaZulu regions.
  • Setup phones, tablets and other BYOD devices when requested.
  • Escalate any security or potential risk detected on the network.
  • Plan and manage all upgrades.
  • Ensure that timely checks are made against supplies to ensure that stock is managed and available to mitigate risk.
  • Projects.
  • Effective Administration.
  • Effective Human Capital (Self) Management and Development.

Qualifications and Experience

  • Grade 1
  • A+ Certification
  • N+ Certification
  • MSCA Certification
  • 3 years PC support environment
  • Experience with MPLS (Beneficial)
  • Experience with Servers (Beneficial)
  • Experience with Networking (Beneficial)

Closing Date :20 February 2024
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