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    National Manager - Cape Town, South Africa - Status Staffing

    Status Staffing
    Status Staffing Cape Town, South Africa

    Found in: Talent ZA C2 - 6 days ago

    status staffing background
    Description
    Our client based in De Waterkant, Cape Town is seeking an experienced National Management – Commercial Underwriter to join their team.

    A recent professional profile photo is to accompany your application
    EMPLOYMENT TYPE : Permanent
    SECTOR : Commercial Underwriting
    BASIC SALARY : Market Related
    START DATE : A.S.A.P / Immediate

    REQUIREMENTS:
    • Matric
    • Industry related qualification
    • RE5 and FAIS compliant – Non-Negotiable
    • Minimum 8 years' experience in Commercial Underwriting
    • Minimum 5 years' experience in a similar management role
    • Experience working within brokerage essential

    DUTIES:

    Financial:
    • Take appropriate action to minimise cancellations
    • Ensure and contribute to minimisation of general expenses.

    Client:
    • Ensure that all stakeholder (e.g. clients, AE's, insurers) communication is accurate, timeous, professional and relevant
    • Build and maintain mutually beneficial relationships with internal and external stakeholders
    • Ensure and contribute to achieving own and company required client satisfaction targets
    • Ensure relevant TCF objectives are achieved

    Business Processes:
    • Adhere to company quality standards, process and broader regulatory frameworks wrt the following processes (but not limited to):
    • To ensure that underwriting practices adhere to broader regulatory frameworks, industry best practice and organisational standards for service and quality
    • To provide commercial lines advice to internal and external stakeholders
    • Act as liaison between client facing and internal servicing teams to channel information, request for documentation etc.
    • Keep abreast of product and services available to the market and competitor movements
    • Ensure that commercial underwriting practices adhere to compliance requirements
    • Ensure effective complaint resolution within the required time lines
    • Ensure service level agreements are met
    • Develop and implement key metrics and dashboards to aid in decision making to ensure optimal team performance
    • Conduct quality audits and take corrective action (as required) to ensure standard operating procedures are adhered to.
    • Compile, and distribute reports to various stakeholders as required
    • Assist with the design and implementation of training material and standard operating procedures
    • Adhere to company mandates
    • Participate and contribute projects
    • Liaise with insurers on product development as well as audits
    • Liaise with stakeholders to ensure continuous process improvement including automation and digitisation

    Learning and Growth:
    • Ensure continuous self-development.
    • Share information and knowledge with the team.
    • Ongoing training, coaching and mentoring of direct reports.
    • Performance management of direct reports.

    HOURS:
    • Monday to Friday: 8:00 – 17:00
    Should you meet all the requirements, apply on our website at today.
    Should you not hear back from us within 10 working days, please consider your application as unsuccessful. We will retain your credentials for future similar roles.
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