This professional is in active search of jobsengineering Freelancer
I am 47 years old, married with a 14 year old daughter and we reside in Gardens in the cbd.
I am an extrovert and a “people” person. I am happy to work within a team or on my own.
I have a national diploma in retail business management from Cape Technikon obtained in 1997
From 2012- Present I have worked in ecomerce and digital marketing.
See below for a summary of roles and responsibilities fulfilled.
Title: Ecommerce Manager Aug 2012-Aug 2014
Managing all aspects of Monetise E-commerce Site to include:
Managing all aspects of the shop finances
Maintaining and uploading of products / pricing
Managing stock control of all shops
Managing and reconciling all payments including VCS payments, merchant account
payments, supplier payments, courier payments
Looking at ways to streamline and optimise processes
Managing the shop bank account
Managing all aspects of customer servicing including client calls and e-mail
Liaising with couriers and suppliers
Reporting – prepare weekly and monthly reports on sales and finances
Checking stock levels and pricing on all Monetise E-commerce Sites
Checking that all Monetise E-commerce Sites are kept up to date and current
Creating weekly / monthly newsletters for all Monetise E-commerce shops
Managing the social media and SEO content for all the Monetise E-commerce Sites
Responsible for overseeing of all sem and digital marketing including pay per click adverts.
Title: Ecommerce Manager Aug 2014 – Dec 2018
Overseeing the rebuilding of current Herbex website- liaising with developers.
Responsible for the creative designing of 3 future website- liaising with developers.
Produce sales budgets for all brands sold online.
Responsible for all website updates and changes.
To produce a digital marketing plan for all brands sold online.
To liaise with designers for new banner uploads
Responsible for the uploading all new products and categorisation
To source external relative cross marketing opportunities.
Responsible for getting Herbex onto Amazon.com (achieved)
Responsible for all digital analysis sourced from google analytics and to present results
Overseeing of all websites seo and social media.
Responsible for mailer design and growing the mailer database.
Responsible for creating and implementing online rewards program.
Producing wholesale sales reports and recommendations to key accounts managers.
Liaising with all brand managers for new content and promotions to implement online.
Overseeing of all online logistics (dealing with external couriers and negotiating best rates)
Banks Kitchen Shop
Title: Website/Digital Manager Jan 2019– Present day
Overseeing of all orders administration including order queries (with help from my assistant)
To oversee all customer queries and requests.
To oversee the order exchange process.
To ensure all order payments reflect in the bank account timeously.
Overseeing design and developments of the website
Monitor web analytics and internal data sources.
To produce accurate sales budgets and forecasts/projections
To work closely with web development and technical teams.
Prepare reports via google analytics and social media insights and analyse
conversion/engagement numbers and present to business owners (monthly)
Developing seo/ppc strategies as well as other digital marketing plans.
To liaise with operations department and external couriers regarding logistics.
To manage copywriters, designers, and content producers.
To grow mailer database though promotions and online competitions.