- Document and review problem records
- Review and update standby roster
- Review and log demand list for ops improvements
- Service review
- Capacity planning
- OEM support report
- Schedule and chair CAB
- Prepare Weekly Ops Report for Weekly Ops meeting
- Continuous improvement initiatives
- Ensure that operational performance targets are adhered to
- Strong understanding of IT service management processes and ITIL best practices
- In-depth knowledge of Remedy IT Service Management Suite and its modules
- Good understanding with IT operations, including IT infrastructure, networking, and security
- Understanding of compliance and governance requirements, such as data privacy, security, and auditing
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Operations Manager
1 day ago
RPO Recruitment Cape Town, South AfricaAre you an experienced Operations Manager with a passion for logistics? Look no further RPO Recruitment is currently seeking a friendly Operations Manager to join our client's team in Cape Town. · As the Operations Manager, you will play a crucial role in overseeing and coordinat ...
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Operations Manager
6 hours ago
Allan and Gill Gray Philanthropy Cape Town, South Africa**Purpose of Role**: · **Objectives of Role**: · - Oversee the AGGPSA operating model, encompassing processes, systems, and job architecture. · - Collaborate with the CEO and HR business partner to promote a positive organisational culture. · - Strategically plan and execute init ...
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Operations Manager
1 day ago
Cafe Javas/CJs Cape Town, South AfricaOperations Manager · Location: Kampala, Uganda East Africa · In this role, you will be an integral part of our team, working with the Senior Operations Manager. We are seeking someone with extensive experience in managing operations across multiple locations within the QSR indust ...
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Operations Manager
6 hours ago
Webhelp Cape Town, South Africa**Advisor** · **Location** · - Cape Town, South Africa**Language** · - English*** · **Job Advert**: · If you're a confident decision maker, driven by results, then this could be your moment to shine as an Operations Manager on the exciting Halfords campaign. · We want someone who ...
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Operations Manager
6 hours ago
Fidelity Services Group Cape Town, South Africa**Purpose of the role**: · reporting to the Regional Manager. The overall purpose of this position is to manage several Operations Managers in covering the following key areas, client liaison, HR /IR matters, fleet management, expenses control, Investigations and to ensure the po ...
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Operations Manager
1 day ago
Teleperformance South Africa Cape Town, South Africa**Job Overview** · **Main Responsibilities (but not limited to)** · - Analyze and maintain all Service Level agreements; implement improvement plans as needed · - Selecting, training, developing, and managing performance of direct reports and their associates; including planning ...
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Operations Manager
6 hours ago
Full Circle Resourcing Cape Town, South Africa**Operations Manager - Western Cape - Retail / FMCG Sector - FC0L58Y9855M** · Our Client requires the service of a suitably qualified / experienced Operations Manager with Retail / FMCG experience. · **POSITION**:Permanent · **COMMENCEMENT**: As soon as possible · **PURPOSE OF PO ...
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Operations Manager
1 day ago
Boardroom Appointments Cape Town, South Africa**Minimum Requirements**: · - Degree in Mechanical Engineering, Business or Project Management essential · - Dual role performed as Project Manager and Operations Manager · **Responsibilities**: · - Responsible for establishing the team structure in line with the corporate guidel ...
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Operations Manager
1 day ago
TTEC Cape Town, South AfricaOperations Manager · **Operations Manager - Cape Town** · At TTEC, we're all about the Human Experience. Elevated. As an Operations Manager based on-site in Cape Town you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award ...
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Operations Manager
6 hours ago
Webhelp Cape Town, South Africa**Job Advert** · If you're a confident decision maker, driven by results, then this could be your moment to shine as an Operations Manager on the exciting Halfords campaign. · We want someone who leads by example, to be the back bone of your team in Cape Town, ensuring efficiency ...
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Operations Manager
1 day ago
Action Appointments Cape Town, South Africa_Fossil Free SA is a campaign working for an end to the fossil fuel industry in South Africa, particularly through fossil fuel divestment and challenging greenwashing in all its forms. Our core campaigns are for divestment by individuals and institutions, an end to greenwashing b ...
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Operations Manager
6 hours ago
Unique Personnel Cape Town, South Africa**Job Number** · - 72417 · **Job Type** · - FT Contract · **Job Title** · - Operations Manager · **Computer Skills** · - Ms Office · **Industry** · - Financial Services · **City** · - Cape Town · **Province** · - Western Cape · - Manage all practical aspects of operations from st ...
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Operations Manager
1 day ago
Tower Group Cape Town, South AfricaOur client based in **Bellville**, is seeking an **Operations Manager **that would be responsible for overseeing the day-to-day operations of the site in support of the facilities management business unit. · - Possess knowledge of theory and systems. · - Required to choose from a ...
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Operations Manager
1 day ago
CareerCare-SA Cape Town, South Africa**REPORTS TO**:Branch Manager · **SUMMARY OF POSITION** · The Operations Manager will be responsible for managing the projects, operational staff and overseeing their daily tasks. · **ROLES AND RESPONSIBILITIES** · - Managing Operational Staff_ · - Scheduling jobs and daily tasks ...
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Operations Manager
1 day ago
TTEC Cape Town, South AfricaOperations Manager-03NBO · **Description**: · **Operations Manager - Cape Town** · At TTEC, we're all about the Human Experience. Elevated. As an Operations Manager based on-site in Cape Town you'll be a part of creating and delivering amazing customer experiences while you also ...
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Operations Manager
6 hours ago
HotelJobs Cape Town, South AfricaRequired for 4-star conference hotel, CT airport; Open to ALL · R34k + company benefits · ***Must have a wealth of F&B and conference/banqueting experience** · - Relevant experience as department head in all facets of a large busy corporate hotel · - Sound knowledge of hotel oper ...
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Operations Manager
6 hours ago
Fidelity Services Group Cape Town, South Africa**Purpose of the role**: · Reporting to the On Site Security Manager. The overall purpose of this position is to covering the following key areas, client liaison, HR /IR matters, fleet management, expenses control, Investigations and to ensure the posting of Security officers, th ...
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Operations Manager
6 hours ago
HotelJobs Cape Town, South Africa**Front Office/Operations**: · - To monitor all personnel, specifically Reception, Housekeeping, Night Audit and F&B personnel, to ensure that all guests receive prompt, cordial and efficient attention and service throughout their stay. · - To provide a quick, efficient and court ...
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Operations Manager
6 hours ago
AMD ENGINEERING Cape Town, South Africa**Job Summary** · Oversee and lead the manufacturing process to ensure it delivers high quality, cost effective and timely solutions in line with business needs. Monitor and drive production to achieve deadlines and continuously improve, resolving issues that arise. Identify the ...
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Operations Manager
1 day ago
Go2 Cape Town, South Africa**Operations (Engagement) Manager** · **Title: Engagement Manager** · **Department: Engage** · **Reports to: Engage Lead** · If you're seeing this, you're probably an experienced Operations Manager. To avoid starting our relationship with a lie, we'd like to confess that the titl ...
Operations Manager(Remedy) - Cape Town, South Africa - Blue Pearl PTY LTD
Description
As an Operations Manager specializing in Remedy, you will play a critical role in overseeing and optimizing the Remedy system's operational efficiency and effectiveness.
You will be responsible for managing day-to-day operations, troubleshooting issues, implementing enhancements, and ensuring alignment with business objectives.RESPONSIBILITIES: