Operations Manager - Cape Town, South Africa - CareerCare-SA

CareerCare-SA

Verified Company

Cape Town, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

REPORTS TO:
Branch Manager

SUMMARY OF POSITION
The Operations Manager will be responsible for managing the projects, operational staff and overseeing their daily tasks.

ROLES AND RESPONSIBILITIES

Managing Operational Staff_
Scheduling jobs and daily tasks for operational teams
Assist team and project leaders with job related issues
Discuss team skills and performance with the Branch Manager
Check the quality of work on site and monitoring work flow to ensure timely completion of jobs
Discipline staff when required
Review the performance in terms of quality, workmanship and behaviour of the employees reporting to him/her
Authorisation of overtime in accordance with the Company policy and project plan
Oversee the monthly tool checks of all teams
Responsible for company vehicles and adhering to the company Fleet Policy

Managing Projects

Manage projects by doing regular site inspections to determine quality assurance
Meetings with the Project/Team Leaders and updating project plans on a daily basis
Establishing a project plan as well as maintain and control all relevant documents
Schedule and manage all resources required for a job
Ensure the effectiveness and efficiency in material usage and man hour utilisation
Attend Project meeting
Direct the planning and development of telecommunication systems and network design
Provide expertise in developing most effective strategy to resolve issues
Responsible for job sign offs

Health, Safety, Quality and Environmental Responsibilities

Report any deviations that could lead to an accident
Participate in Safety Training to improve safety standards
Report incidents and accidents before the end of a shift
Adhere to the Company's Health and Safety policy and procedure
Look after your own safety and that of other employees
Ensure that the SHEQ Management System requirements are met towards customer, internal, ISO, regulatory / legal requirements.
Manage and perform all internal processes, especially those that affect the quality of the Organization's products.
Work with Customers, Colleagues and Contractors towards continual improvement of the Management system and

report the need for improvement to Management.

Keep up standards and regulations with respect to Products and Services
Any other reasonable duties and responsibilities in line with your capabilities and at the request of your Superior_

JOB REQUIREMENTS

Minimum of Grade 12 or equivalent
Minimum of 5 years' experience in similar position
A degree or diploma would be an advantage
Must have extensive working knowledge of telecommunications
Strong managerial, leadership and conflict management skills
Must have strong technical and product knowledge
Must have a strong understanding of an operations profitability and what effects it
Must have a valid driver's licence and own vehicle
Must be willing to travel and work overtime
Must have a valid passport
Must have basic knowledge of Basic Employment Condition Act, Labour Law and Occupational Health and Safety Act
Must be proficient in MS Office
Must have excellent verbal and written communication skills in English and Afrikaans

BEHAVIOURAL REQUIREMENTS

Must be able to motivate and bring out the best in the employees
Must be unbiased and objective in the management and advancement of staff
Must be able to work independently as well as in a team
Must be able to adapt new strategies to react to changing business trends
Must consistently maintain a high level of integrity, honesty and reliability
Must have exceptional attention to detail, be results and detail driven, and goal orientated
Must have excellent organisational, planning, multitasking and administrative skills
Must be able to prioratise jobs, perform under pressure and meet deadlines
Must be logical, methodical and proficient
Must be able to follow instructions
Must be able to manage time efficiently and effectively
Must be willing to take on new responsibilities and challenges
Must have exceptional Customer service skills
Must be dressed professionally at all times
Must conduct him/herself in the appropriate manner and show respect towards the Company, Clients, Suppliers, Contractors and fellow employees
Must have excellent interpersonal and communication skills