beBee background
Professionals
>
Cape Town
Beatrice Maake

Beatrice Maake

Client Experience Specialist

Upper Management / Consulting

Cape Town, City of Cape Town

Social

Services offered

Client Experience Specialist with experience across various industries, with a passion for developing and implementing client strategies that align with the business goals and improve the client journey. Delivering excellent service to  clients through collaboration with both internal and external partners.

Guest experience manager
Project management
Business development manager
Client experience specialist
Approximate rate: ZARR 300 per hour

Experience

Guest Experience Manager

  • Develop and implement a client experience strategy that aligns with the company's business objectives 
  • Build and manage relationships with internal and external partners
  • Analyze client data and insights to continually improve the client experience
  • Manage budget through effective review and control of of department spending

Business Development Manager

  • Managed all operational activities for the head office and retail outlets
  • Provided performance data and category management analysis informing direction for the retail sales/management team
  • Performed end to end project management, from needs analysis and budget creation to implementation and evaluation for projects in Head office and across retail outlets.

Education

Bachelor of Commerce Degree, Politics, Philospohy and Economics

Professionals in the same Upper Management / Consulting sector as Beatrice Maake

Professionals from different sectors near Cape Town, City of Cape Town

Other users who are called Beatrice

Jobs near Cape Town, City of Cape Town

  • Client Experience Manager

    4 weeks ago

    Netcash Cape Town

    The Client Experience Manager is responsible for leading client-facing teams to deliver consistent high-end client experience across all Netcash products and services. · Lead and manage direct reports to ensure delivery against KPIs service standards and business objectives. · ...

  • Debtor & Client Accounts Specialist

    1 week ago

    CapX Finance - South Africa & Namibia Cape Town

    We are a dynamic and growing financial services company seeking a detail-oriented Debtor & Client Accounts Specialist. · Analyse financial data and process credit applications for committee reviewProcess loan transactions and related documentationMaintain accurate client and acco ...

  • Guest Experience Specialist

    5 days ago

    Propr Cape Town

    This role focuses on delivering a high standard of guest experience to all guests who come into contact with Propr. You will need to be calm under pressure and convey genuine empathy, working closely with Operations, Property Management and Maintenance. · Keep our guests happy · ...

See jobs in Cape Town, City of Cape Town