- You will be working Monday - Friday from 09h00 - 18h00 as well as 2 Saturdays a month from 08:00 - 13:30
- Proactively contact customers via phone, email, or other communication channels to collect outstanding debts
- Maintain accurate and up-to-date records of all collection activities and interactions with customers
- Analyze customer accounts and plan appropriate course of action to recover outstanding payments
- Negotiate payment plans and settlement agreements with customers, ensuring adherence to company policies and legal requirements
- Follow up on payment commitments and monitor payment schedules to ensure compliance
- Identify and escalate accounts requiring legal action or further collection efforts
- Collaborate with internal departments, such as sales and customer service, to resolve customer disputes and inquiries
- Provide timely and accurate reports on collection activities, outstanding debts, and progress towards targets
- Stay updated on relevant laws and regulations related to debt collection practice
- Utilize MS Excel and databases to manage and organize customer account information
- Maintain a high level of professionalism, empathy, and customer service during all interactions
- Adapt to changes in policies, procedures, and strategies related to debt collection
- Proven 5 years experience collecting from businesses
- High school diploma (Matric) is essential
- Relevant Diploma/Degree in Financial would be advantageous
- Proven track record of meeting collection targets and working within deadlines
- Strong ability to plan and execute strategies to recover outstanding payments
- Familiarity with legal requirements and regulations related to debt collection
- Proficiency in MS Excel and databases for data management and reporting
- Excellent verbal and written communication skills
- Strong negotiation and persuasion skills
- Polite, compassionate, and confident demeanor when dealing with customers
- Ability to adapt to changes in policies, procedures, and strategies
- Clear ITC (credit) and criminal record
- Credit 1,2,3 would be advantageous
-
Debt Collector
5 days ago
Castingh Debt Collectors Johannesburg, South AfricaManage multiple delinquent accounts for debt collection efforts. · - Keep track of assigned accounts to identify outstanding debts. · - Plan a course of action to recover outstanding payments. · - Negotiate payoff deadlines or payment plans. · - Handle questions or complaints. · ...
-
Debt Collector
5 days ago
Heyonline Boksburg, South AfricaDebt Collector · - 1-year experience · - Knowledge of relevant legal requirements · - Good MS Office and database skills · - Good negotiation and persuasion Skills · - High school diploma preferred ...
-
Debt Collector
1 day ago
Unique Personnel West Rand, Gauteng, South Africa**Job Number** · - 58550 · **Job Type** · - Permanent · **Job Title** · - Debt Collector · **Computer Skills** · - Microsoft · **Industry** · - Financial Services · **City** · - Johannesburg (West Rand) · **Province** · - Gauteng · - Qualities and skills of the successful applica ...
-
Early Stage Debt Collector
2 days ago
Isilumko Staffing Johannesburg, South Africa ContractJob Overview: · The Early Stage Collections Specialist plays a crucial role in proactively contacting customers who are behind on payments, aiming to resolve outstanding balances and maintain positive customer relationships. This role involves effective communication and negotiat ...
-
Debt Collector 3 Month Contract
37 minutes ago
Isilumko Staffing (JHB) Johannesburg, South Africa ContractJob Description · Job Overview: · The Early Stage Collections Specialist plays a crucial role in proactively contacting customers who are behind on payments, aiming to resolve outstanding balances and maintain positive customer relationships. This role involves effective communic ...
-
Debtors Clerk
5 days ago
BS Recruitment Johannesburg, South AfricaOur organisation seeks to appoint a tenacious and driven individual to the post of Debtors' Clerk to coordinate the debts of existing creditors and manage the money owed to the organisation. · **Duties and Responsibilities** · **Administer customer accounts** · - Reconcile the cu ...
-
Portfolio Manager
1 day ago
Talent Evolution Johannesburg, South AfricaResponsible for both commercial and industrial buildings · **Experience / Education**: · - At least 5 years experience in the property / centre management industry. · - Minimum qualification Grade 12. · - A Business (marketing) or a property related tertiary qualification or equi ...
-
Credit Controller
5 days ago
Glasshouse Recruiting Johannesburg, South AfricaFull Time _Gauteng_, _Johannesburg_ April 8, May 8, 2024 Credit Controller - Debt Collector - Financial · **Job Overview**: · **Requirements**: · - Matric · - Credit Control/debt collection within a medical bureau, performing collections on specialist doctors' patient accounts · ...
-
Portfolio Manager
4 days ago
Secondments Recruitment Johannesburg, South Africa**Job Advert Summary**: · To manage a building / cluster of buildings by optimizing the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, manage and control personnel, service contractors, repairs, revamps, tenant installatio ...
-
Analyst - Portfolio
5 days ago
MTN Nigeria Johannesburg, South AfricaTitle: Analyst - Portfolio Management · Number of subordinates: 0 · MTN Job Level: L2 · Location of the job: · Johannesburg, SA · Solid Reporting Line: · Manager: Portfolio Analytics · Dotted Reporting Line: · None · 1. Mission / Core purpose of the Job · MTN is looking for a bri ...
-
Accounts Receivable Administrator
17 hours ago
CBRE Excellerate Johannesburg, South Africa**Main purpose / objective of the position**: · Collection of clients' rentals to ensure healthy cash flow and control of all customer accounts. Manage and maintain good, long-term customers and client relationships. · **Operational Deliverables**: · - Will include, but not limit ...
-
Accounts Payable Administrator
1 day ago
CBRE Excellerate Johannesburg, South AfricaPosition title : ACCOUNTS PAYABLE ADMINISTRATOR · Position reports to : ACCOUNTS PAYABLE CONTROLLER · Business Unit : PORTFOLIO SERVICES · Job Grade : C1 · **Main purpose / objective of the position**: · Payment of clients' rental and electricity accounts to ensure accurate cash ...
-
Credit Controller
3 days ago
Straathof Recruitment Johannesburg North, South Africa**Key Responsibilities** · - Reconciling customer's accounts whilst also loading invoices and required documents on customer systems. · - Processing chain store accounts and calculating monthly rebate provisions. · - Approving debtors clerks' journals and reviewing rebates proces ...
-
Debtors Clerk
5 days ago
Solver Bedfordview, South Africa**Solver Property Services** · **Debt Collector** · - **Purpose of the role**:_ · Debtors department for Debtors Inc. is responsible for the full debt collections process, up to the legal hand over process, on behalf of schemes/complexes within Solver's portfolio. All collections ...
-
Call Centre Agent
2 days ago
Psalms23consulting Florida, South AfricaCall Centre agents urgently required to work as Debt Collectors in Florida in the West Rand. · Should have Matric, Call Centre experience will be an added advantage. · This is a commission based role. · **Job Type**: Part-time · Part-time hours: 8 per week · **Salary**: R20.00 pe ...
-
Portfolio Manager
4 days ago
CBRE Excellerate Sandton, South Africa**Main purpose / objective of the position**: · To manage a building / cluster of buildings by optimizing the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, manage and control personnel, service contractors, repairs, revam ...
-
Accounts Receivable Administrator
2 days ago
Secondments Recruitment Sandton, South Africa**Job Advert Summary**: · Collection of clients' rentals to ensure healthy cash flow and control of all debtors accounts. · Manage and maintain good, long-term customers and client relationships. · Day to day function · Proactively following up on all rental collections and resol ...
-
Credit Contoller
1 day ago
On the Dot Randburg, South AfricaOn the Dot, a subsidiary of Media24, currently requires the services of a Credit Controller · We seek to appoint a dynamic and energetic individual to assume responsibility as a **Credit Controller**, reporting to the Debtors Team Leader. The position will be based in** Randburg* ...
-
Call Centre Manager
17 hours ago
NFD CONSULTING (PTY) LTD Bryanston, South AfricaWe are looking for a Call Centre Manager with 5+ years experience in a call centre environment who will be responsible for collections performance of outstanding debts from the new or existing client base. S/he will be managing a team of collectors to recoup such funds using effi ...
-
Credit Supervisor Global Grade 09
1 day ago
Barloworld Equipment Isando, South Africa**Key Output** · - Preparation of investment proposal. · - Preparation of annual reviews. · - Prepares and posts debtors journals. · - Supervises the work of the credit controllers. · - Reports of debtors on a monthly basis. · - Customer visits and arranges payment plans. · - Con ...
Debt Collector - Johannesburg, South Africa - O'Brien Recruitment
Description
We are seeking skilled and experienced Debt Collectors to join our reputable call center. The primary responsibility of this role is to effectively collect outstanding debts from businesses while maintaining a professional and compassionate approach.
Responsibilities:
Requirements: