- Servicing all clients and resolving requests first time
- Provide accurate and consistent information, meeting all quality standards
- Be a brand ambassador, allowing the brand presence to be felt as an extension of the experience
- Grade 12 / Matric / NQF level 4 (Essential)
- Higher Certificate / NQF level year certification course) in Call Centre, Customer
- Services (Advantageous)
- 1 2 years of Managed Care operations experience (Essential)
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IT Service Agent
1 week ago
Job Crystal Cape Town, South AfricaA dynamic, vibrant and growing IT company is looking for an IT Service Agent (T1) to be responsible for providing technical support and assistance to all clients. The IT Service Agents may interact with customers by phone or in-person to identify and diagnose issues, categorize a ...
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German Speaking Customer Service Agent
2 weeks ago
Outfittery GmbH Cape Town, South Africa**OUTFITTERY **ist Europas größter Personal-Shopping-Service. Wir sind für diejenigen da, die sich mehr Beratung und Expertise wünschen als Regeln und Routine - denn wir sind davon überzeugt, dass sich guter Stil mit der Zeit weiterentwickelt. Wir wollen inspirieren und ermutigen ...
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IT Service Agent T1
1 week ago
HR Talent Partner Cape Town, South Africa**Job Overview**: · **Date Posted**: Posted 6 hours ago- · **Location**: Cape Town, Western Cape- · **Job Title**: IT Service Agent T1- · **Education Level**: Diploma- · **Job Level**: Intermediate- · **Minimum Experience**: 1 - 3 Years**IT Service Agent T1 job vacancy in Cape To ...
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IT Service Desk Agent
1 week ago
First Point Group Ltd Cape Town, South Africa27559 · Posted: 14/08/2023 · - Negotiable- South Africa, Cape Town, South Africa South Africa Cape Town- Permanent- Role: IT Service Desk Agent · - A client of mine is in search of an experienced IT Service Desk Agent to join the company's dedicated IT support team. If you have a ...
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Service Desk Agent
2 weeks ago
AVI Limited Cape Town, South Africa**AVI LIMITED** is home to many of South Africa's leading and best-loved brands Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI's extensive brand portfolio includes more than 50 brands. Our brands span a range of categories including: hot beverages, ...
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Service Desk Agent
1 week ago
AVI Limited Cape Town, South AfricaAVI LIMITED is home to many of South Africa's leading and best-loved brands Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI's extensive brand portfolio includes more than 50 brands. Our brands span a range of categories including: hot beverages, swee ...
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Customer Service Agent
3 weeks ago
Dash BPO Cape Town, South AfricaWe are searching for dedicated contact center agents that are real customer centric and looking to grow and develop within an organization. · To succeed as a call center agent, you need to have a strong sense of resilience and be able to handle a high-pressured environment. · - C ...
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Customer Service Agent
1 week ago
Pollock and Associates Cape Town, South AfricaCustomer Service Agent Distribution / Transport / Logistics / Supply Chain ~ FMCG / Food & Bev /Agri · Cape Town - Western Cape - South Africa · Reporting to the National Customer Service Manager you will be required to ensure effective and efficient communication with drivers by ...
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Customer Service Agent
3 weeks ago
Afrizan People Intelligence Cape Town, South AfricaOur Client in the Telecommunications Industry is looking for Customer Service Agents. · - Provide product and service information to customers. · - Follow up on customer calls. · - Reroute calls to appropriate departments. · - Maintain customer relations as well as customer satis ...
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Guest Service Agent
3 weeks ago
Charles Hope SA (PTY) LTD Cape Town, South Africa**The Role**: · Charles Hope SA is looking for a dynamic Guest Experience Night Shift Agent to join its growing team. · The Guest Experience Agent will play a key part in our day-to-day operations; you will be coordinating the whole customer journey from the online pre-checking p ...
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Customer Service Agent
3 weeks ago
Bet Cape Town, South Africa**The Company** · **Role Name**: Customer Service Agent · **Location**: Somerset Road, Green Point, Cape Town · **Hours of work**: Weekday shift: 07h00-16h00 and 15h00-00h00, Weekend shift: 08h00-16h00 and 15h00-23h00 and on call schedule · **Role summary**: · A Customer Service ...
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Customer Services Agent
3 weeks ago
Ignite Fitness Cape Town, South AfricaDon't be ordinary, be EXTRA-ORDINARY and join South Africa's fastest growing international gym company today · Ignite Fitness requires the services of a meticulous, well-spoken and customer-centric **Customer Services Agent** to join its current staff complement at the Head Offic ...
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Customer Service Agent
1 week ago
Aristo Sourcing Cape Town, South Africa**SALARY - $600** · **TYPE OF WORK - FULL-TIME (REMOTE)** · **WORK SCHEDULE - 7 am PST to 3 pm PST** · **JOB LEVEL - EXPERT/ADVANCED** · **QUALIFICATIONS**: · - South African applicants only · - 3 to 5 years experience in e-commerce customer service preferred, open to extensive g ...
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Customer Service Agent
3 weeks ago
Cape Union Mart International Cape Town, South AfricaOur Customer Experience Department is in search of a culture fit Customer Service Agent to join our team and play a key operational role in supporting our customers and various business stakeholders to achieve business objectives. · The role will require the incumbent to work eff ...
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Customer Service Agent
2 weeks ago
FlySafair Cape Town, South AfricaWestern Cape, CPT - CBD · - (Market related) · Safair Operations, operating as FlySafair, has a vacancy for a · **Customer Service Agent **at · **Cape Town International Airport**. The successful applicant · ** **will report to the · **Airport Manager**. · **RESPONSIBILITIES**: · ...
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Technologies Service Agent
1 week ago
SFG ENGINEERING SERVICES (PTY) LTD Cape Town, South Africa**Job responsibilities**: · - Negotiate preliminary contracts with customers. · - Develop customer accounts and offer additional value-added services. · - Communicate sales or service opportunities and customer concerns or suggestions. · - Ensure that RFQ forms are filled out cor ...
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Customer Service Agent
3 weeks ago
National Debt Advisors Cape Town, South AfricaNational Debt Advisors is one of the top debt counselling companies in the country. This is a testament to the service we give to clients and the quality of the people we employ. NDA is an equal opportunity employer, committed to fairness, diversity, and creating opportunities fo ...
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Technologies Service Agent
1 week ago
SFG Engineering Services Cape Town, South Africa**Job Requirements**: · - Grade 12 (minimum) · - Relevant Sales/Marketing qualifications advantageous · - 3 year's experience in a similar role. · - Logistics, importation, customs, and clearing experience in the supply of products from a foreign country. · - Experience in quotin ...
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Customer Service Agent
3 weeks ago
Isilumko Staffing (CPT) Cape Town, South AfricaWe are currently seeking UK utilities and USA customer service agents in Cape Town. · UK Utilities: · - Mon - Sat (as at present, 1 Sat required per month of 5hour shift) · - 10:00am - 22:00pm (SA Time ) · - Work from Office only · - Basic plus benefits (R764 medical aid and 5% p ...
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Customer Service Agent
1 week ago
OneDayOnly Offers (Pty) Ltd Cape Town, South Africa**About us**: · OneDayOnly holds the esteemed title of being South Africa's original daily deals website. Our deals offer excellent discounts, limited supply and are on sale for one day only (hence our uber-creative name). We partner with top brands and key suppliers to be able t ...
Service Agent - Cape Town, South Africa - Edge Executives
Description
Key Responsibilities:Minimum Requirements: