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    Inbound Travel Consultant - Cape Town, South Africa - ABC Worldwide

    ABC Worldwide
    ABC Worldwide Cape Town, South Africa

    1 day ago

    ABC Worldwide background
    Description
    Job Description
    • Read, understand and acknowledge the request
    • Sourcing information, if not familiar, as well as the understanding of the logistics thereof.
    • Suggesting alternative itineraries, if required.
    • Loading onto the CRM & Travelogic – quoting systems
    • Prepare basic or WETU itineraries
    • Booking up of services / liaising with team players (suppliers etc)
    • Invoicing out of Travelogic
    • Following up of payments from agents – Deposit & Balance
    • Preparing of travel documents
    • Loading of supplier payments and sharing.
    • Sharing vouchers with suppliers
    • Re-confirming of services
    • Reconciling of confirmed booking
    • Updating of the CRM
    • 24 hour emergency phone

    Job requirements?
    • Knowledge of both FIT's & Groups
    • Keeping learning of any new trends; developments; etc
    • Attending product updates; workshops; site inspections; educationals
    • Building and maintaining relationships with our agents & suppliers
    • Team player
    • Able to work under pressure
    • Critical thinker and problem solver
    • Good organizational skills and meticulous
    • Time management skills
    • Passionate about the relationships & work
    • Proficiency in English
    • Minimum 7 years' experience as an Inbound Tour Consultant.
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