About Matooka Boltman:
I have +-14years experience within the industry, I strive to provide the best service! I am a confident, experienced individual with excellent management skills and the ability to motivate and encourage others. I have a positive attitude, I am flexible and hard-working and good at getting others to meet and exceed their goals.
Experience
POSITION : Travel Consultant
DUTIES : Flight Bookings, Administrative Tasks, Accommodation, Car Rental & Tour Bookings,
Answering the telephone, Invoicing
PLACE : Star Travel
DATE : 11 September- 11 August 2009
REASON FOR LEAVING : Temporary Position
POSITION : Customer Service Agent
DUTIES : Check in counters International & Domestic, boarding and meeting of flights International &
Domestic, Check in Agent for Air Namibia
PLACE : British Airlines (Comair)
DATE : 07 June 2010- 29 February 2012
JOB SHADOWING
POSITION : Receptionist and helped tour guides with tours
DUTIES : Answering the telephone
PLACE : Castle of Good Hope
DATE : 17 June-01 July 2008
REASON FOR LEAVING : Temporary Position
POSITION : Reservation consultant
DUTIES : Assist with bookings/reservations
PLACE : Intercape
DATE : 08-12 September 2008, 01-05 December 2008
REASON FOR LEAVING : Temporary Position
POSITION : Assistant at check in counter
DUTIES : Assist at the check in counter
PLACE : British Airlines
DATE : 15-19 September 2008
REASON FOR LEAVING : Temporary Position
POSITION : Travel Consultant
DUTIES : Flight Bookings, Administrative Tasks, Accommodation, Car Rental & Tour Bookings/Creating
Tour packages, itineraries, answering the telephone, Invoicing, Accepting payments, Visa
Applications, i.e. Spain, Morocco, Egypt, India, Jordan, Saudi Arabia, etc.
PLACE : Travel Express
DATE : 01 March 2012- 30 June 2013
REASON FOR LEAVING : Retrenched
CURRENT EMPLOYMENT
POSITION : National Network Consultant
DUTIES : Support staff for agents, flight bookings, tour packages, Accommodation,
Training. Changes and cancellations of bookings, account manager, administrative tasks
PLACE : FlightSite
DATE : 18 August 2013- August 2016
POSITION : Operations Leader
DUTIES : Support staff for agents, flight bookings, tour packages, Accommodation,
Training. Changes and cancellations of bookings, account manager, administrative tasks,
Manage and trains a team, dealing with client complaints, ensuring systems are up to date and
Working efficiently, setting up workshops, Monitoring staff performance and appraisals
PLACE : FlightSite
DATE : 18 August 2016- to date
Education
EDUCATIONAL QUALIFICATIONS
FURTHER EDUCATION : College Of Cape Town
COURSE : Certificate in General Travel
NQF LEVEL : Level 5
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