Nomvuselelo Nondala

• (Jan 2016– December 2017

UMTHA CONSULTANCY

• Administrator:
• Ensure client satisfaction by resolving queries quickly, efficiently and in accordance with the relevant procedure
• Arrange for debt repayment or establish repayment schedules based on debtors' financial situation
• Process leaves on Simple Pay and attend to any leave queries
• Compiling tender documents 
• Overseeing field workers 
• Analyzing Audit queries and implementing audit

Recommendations.

• Record data for each employee, including such information as addresses, absences, supervisory reports on performance and reasons for terminations
• Maintaining employee files and the HR filing system
• Assist with the registration of employees on SARS e-filing (i.e. Obtain a tax number).
• Filing 
• Assist with the registration of employees on SARS e-filing (i.e. Obtain a tax number).
• Sort monthly pay slips for distribution to the employees
• Load Promise to Pay (PTP) on system as agreed with stakeholders
• Capture notes on system regarding important information and arrangement 
• Negotiate payment arrangement with the debtor within set mandate
• Book venues of the meeting 
• Trace Delinquent Debtors:
• Trace delinquent debtors to obtain new contact details by utilizing different trace tools
• Request referral information from 3rd parties such as close relative, work or neighbours
• Update the system and save account
• Quality Assurance:
• Minimize number of errors on accounts worked
• Initiate action on debtor queries and administrative tasks on the system using the correct codes

Jan 2017 – March  2019

CITY OF CAPE TOWN 

• Office Administrator 

• Income tax administrative duties, register clients for income tax, follow up on registrations and refund queries
• Get all documentation in order to complete tax returns and any duties needed in terms of administrative
• Co-ordination and communication with the internal staff and

affected officers.

• Receive and verify invoices and requisitions for goods and services
• Process leaves on Simple Pay and attend to any leave queries
• Record data for each employee, including such information as addresses, absences, supervisory reports on performance and reasons for terminations
• Maintaining employee files and the HR filing system 
• Planning, Organizing and Controlling meetings
• Daily reconciliation of cash received from debtors
• Prepare monthly journals and reconciliation of accounts in the ledger
• Daily bank analysis and reporting of shortages 
• Receiving and loading creditor’s information to process electronic payments on SAP. Reconciliation of intercompany accounts and interdepartmental settlements for City of Cape Town.  
•   Generate weekly, monthly and quarterly reports on behalf of Super

·       

• Finance:

• Receive and verify invoices and requisitions for goods and services
• Identify client payments daily on bank statement
• Assist with identifying and allocating of unallocated client’s receipts
•  
• Administrative Support:
• Maintain a filing system for all financial documents
• Ensure confidentiality and security of all financial files
• General Ledger:
• Process all journal entries pertaining to expenses
• Review general ledger accounts, identify and correct any misallocations 
• Reconcile ledger accounts 
• General:
• Facilitate reimbursement to staff and appropriate expenses from petty cash 
• Maintain new assets and disposal register / Assist with Budget preparation 
• Manage petty cash. / Gather all travel log reports and file accordingly 
• Update insurance for all new assets obtained 
• Collect Tax Clearance Certificates from SARS 

• Apr 2019 – Aug   2019

SALES CONSULTANT: OLD MUTUAL 

• Support financial advisors in servicing clients by preparing for meeting
• Investment research,
• Making preliminary financial planning
• Recommendations and coordinate marketing events.
• Research financial database
• Capture client information accurately 
• Sell funeral cover to client
• Send quotations to clients when necessary 

Sales Consultant: Liberty   Oct 2019 – April 2022

• Selling long term investments (Life cover, Serious illness, Disability cover and Salary protection
• Sending quotation when necessary
• Capturing client’s information
• Asking underwriting question effectively
• Answer incoming calls and respond to customer's emails
• Management and resolve customer complaints
• Managing large amounts of inbound and outbound calls in a timely manner
• Identify and escalate issues to supervisors.
• Provide product and service informatio

Student Advisor -May 2022 till present (fixed contract ) 

• Consult and co-ordinate student recruitment and enrolment by having detailed understanding and knowledge of admissions, registration criteria, scholarship/bursary information and registration deadlines
• Provide career and academic counselling
• Serve as the “go to person” for the recruitment of students and response to queries 
• Prepare and submit required documentation for registration and administration.
• Process registration payment
• Review bursary letters band send it to finance 
• Follow up on  outstanding documents and uploads once received
• Ensure compliance of international student
• Manage de-registration and send it to Finance
• Verify student documents and send it to Selection Committee
• Send acceptance letter and proforma invoice to students 
• Assist with planning and implementation of the workshop process
• Assist with the planning and implementation of the examination process
• Perform adhoc job-related duties as assigned