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    Back Office Support - Cape Town, South Africa - Greys Recruitment

    Greys Recruitment
    Greys Recruitment Cape Town, South Africa

    22 hours ago

    Default job background
    Description
    Our client is seeking a Back Office Support to join their team.

    Requirements:
    • Matric
    • Previous experience in an office/Admin/Support role
    • Good MS Office skills, especially Outlook, Excel, and MS Word (good working knowledge).
    • Be tech-savvy, and be familiar with Facebook, Linkedin, and Google searching.
    • Previous cold calling experience
    • This position is not suitable for a person with extensive family commitments as it is hands-on from 8 am to 5pm and fast paced.
    Responsibilities:
    Daily coverage:
    On a daily basis the following tasks need to happen:
    • Email proposals send to contact lists from Linkedin, Facebook, and other platforms.
    • Follow up on email sent within one week with a telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when required.
    • Daily follow-up on up previous day's LinkedIn newly accepted invites with an email and telephone call.
    • Social Media Adverts – Facebook, Linked and other platforms on a daily basis. A minimum amount of adverts to be placed daily will apply.
    • Assisting with daily quotes for clients and private clients and general customer liaison.
    • Action-specific targeted projects via email and phone calls
    • Ad hoc sales-related administration.
    • Assist with the daily logistical arrangements for rental and sales transactions to the installation teams countrywide.
    • There will be an opportunity to engage in new sales/rental activities as part of a long-term growth plan.
    • Some degree of cold calling is expected for specific projects.
    General admin:
    • Handling the administrative requirements of orders.
    • Assist with all billing every month.
    • Customer and office liaison during the ordering, delivery and/or installation.
    • Keeping a quote register/list that needs to be checked weekly and followed up on.
    • Maintain a list of all Agents' activities on a weekly and monthly basis, where they have marketed and to whom.
    Operational expectations:
    • Geographical area coverage: This is across the country, and customer engagement will be via mobile phone calls and/or email.
    Required:
    • Need to be methodical in their work approach.
    • Pay attention to detail.
    • Be able to reason for themselves.
    • Can communicate to customers and management effectively and clearly.
    • Communicate in a professional manner, always.
    • Good MS Office skills, especially Outlook, Excel, and MS Word (good working knowledge).
    • Be tech-savvy, and be familiar with Facebook, Linkedin, and Google searching.
    • Be diligent with their work, and have pride in what they do.
    • Take instruction and follow it through, without having to be checked up upon frequently.
    • Have a 'can do' approach.
    • Someone who can cope in a fast-paced environment.
    • This position is not suitable for a person with extensive family commitments as it is hands-on from 8 am to 5 pm and fast-paced.
    Salary:
    R20 000 gross
    No benefits
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