Bernice Moses

As an adaptable Admin, Retail, and Customer Service candidate, I bring a diverse skill set and a strong commitment to delivering exceptional results. With a solid foundation in administrative tasks, a proven track record in the retail industry, and a customer-centric approach, I am well-equipped to contribute effectively to your team. My ability to seamlessly transition between various roles and my dedication to providing top-notch service make me a valuable asset in enhancing operational efficiency and ensuring customer satisfaction.

• Planning product ranges and preparing sales and stock plans in conjunction with buyers
• Liaising with buyers, analysts, stores, suppliers and distributors
• Maintaining a comprehensive library of appropriate data
• Working closely with visual-display staff and department heads to decide how goods should be displayed to maximize sales
• Producing layout plans for stores, sometimes called 'statements'
• Forecasting profits and sales, and optimizing the sales volume and profitability of designated product areas;
• Planning budgets and presenting sales forecasts and figures for new ranges
• Controlling stock levels based on forecasts for the season
• using specialist computer software, for example to handle sales statistics, produce sales projections and present spreadsheets and graphs
• Analysing every aspect of bestsellers (for example, the bestselling price points, colors or styles) and ensuring that they reach their full potential
• Maintaining awareness of competitors' performance
• Monitoring slow sellers and taking action to reduce prices or set promotions as necessary
• Gathering information on customers' reactions to products
• Analysing the previous season's sales and reporting on the current season's lines
• Making financial presentations to senior managers
• Accompanying buyers on visits to manufacturers to appreciate production processes
• Meeting with suppliers and managing the distribution of stock, by negotiating cost prices, ordering stock, agreeing timescales and delivery dates and completing the necessary paperwork;
• Performs administrative and office support activities for multiple supervisors. 
• Duties include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing. 
• Performs a variety of Internet research functions and uses 
• Assist with overflow work from administrative and executive assistants and fill in for the office
• Communicating with managers on inventory
• prepare, compile and sort documents for data entry
• check source documents for accuracy
• verify data and correct data where necessary

Identifying production and supply difficulties and dealing with any problems or delays as they arise; managing, training and supervising junior staff.

CERTIFICATATION:   A+ TRAINING STUDIOS

- SAGE BOOKKEEPING FUNDAMENTALS CERTIFIED

-SAGE PASTEL BOOKKEEPING CERTIFIED

- OFFICE ADMINISTRATION - MS WORD                                               
                                                   - TYPING
                                                   - EXCEL