IT Technician - Durban, South Africa - PikUniq

PikUniq Durban, South Africa

1 day ago

Full time

Description

Attention:

Please note that the hiring team responsible for this position will be using the PikUniq platform for candidate screening and conducting one-way interviews.

Each application received will be carefully evaluated and screened. Further information on how to get started will be provided. We are looking forward to receiving your application.

Position:

IT Technician Location:
Durban About the role: Seeking an IT Technician with expertise in diagnosing and repairing IT hardware while delivering exceptional customer service

Responsibilities:

Assess, diagnose, and repair IT hardware and related equipment, including desktop systems, notebooks, mobile devices, tablets, peripherals, and communication devices.
Conduct hardware troubleshooting, component testing, and repairs/replacements as necessary.
Perform software recovery and repairs for various operating systems.
Troubleshoot network LANs and WANs.
Maintain accurate job card updates and provide timely Customer feedback.
Offer telephonic and on-site support t customers and managers

Minimum requirements:

Matric with mathematics
A+ certification
Minimum 3 years of IT technical experience
Proficiency in networking and Windows operating systems.
Strong knowledge of Windows hardware.
Computer literacy in MS Word, Excel, Outlook, and PowerPoint.
Previous experience in a customer service environment is advantageous.
Own transport with valid Driver's LicenseSkills:
Proficient in troubleshooting communication devices.
Organized, efficient, and meticulous work ethic.
Excellent communication, writing, and interpersonal skills.
Strong IT technical abilities.
Conflict management skills.
Ability to learn new software tools quickly.
Customer-focused with a commitment to service quality.
Effective time management and prioritization skills.
Proficient in administration and basic finance.
Ability to provide feedback tactfully and diplomatically.
Team player with the capacity to work independently.
Strong analytical and evaluation skills

Remuneration:
R8 000 – R10 000 depending experience

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