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    Store Manager - Johannesburg, South Africa - Pronel Personnel

    Pronel Personnel
    Pronel Personnel Johannesburg, South Africa

    1 hour ago

    pronel personnel background
    Description

    Position: Store Manager

    Company: Electrical wholesalers

    Job Description:

    Our client is seeking a dynamic and experienced Store Manager to oversee the efficient operation of the store. The ideal candidate will possess excellent organisational skills, a strong understanding of inventory management, and a passion for delivering exceptional customer service.

    Responsibilities:

    1. Inventory Management: Maintain accurate inventory records, monitor stock levels, and ensure timely replenishment of products.
    2. Order Processing: Process incoming and outgoing orders promptly and accurately, ensuring compliance with company policies and procedures.
    3. Supervision: Lead and motivate store staff, providing guidance and support to ensure productivity and adherence to standards.
    4. Customer Service: Foster a customer-centric environment, resolving inquiries and issues promptly to ensure customer satisfaction.
    5. Safety Compliance: Uphold safety protocols and regulations, ensuring a safe and secure environment for both staff and customers.
    6. Vendor Relations: Liaise with suppliers to negotiate favourable terms, resolve disputes, and maintain positive relationships.
    7. Store Maintenance: Oversee the cleanliness and organisation of the store, ensuring a visually appealing and functional retail space.
    8. Reporting: Generate reports on sales performance, inventory levels, and other relevant metrics, providing insights to inform strategic decision-making.
    9. Training and Development: Conduct training sessions for store staff to enhance product knowledge, customer service skills, and operational efficiency.
    10. Compliance: Ensure compliance with all relevant laws, regulations, and company policies, particularly regarding safety, security, and product handling.

    Requirements:

    1. Experience: Minimum of 5 years of experience in a similar role within the electrical industry.
    2. Leadership Skills: Proven ability to lead and inspire a team, fostering a collaborative and supportive work environment.
    3. Organisational Skills: Strong organisational skills with the ability to prioritise tasks and manage time effectively in a fast-paced environment.
    4. Customer Focus: Dedication to providing exceptional customer service, with a keen understanding of customer needs and expectations.
    5. Technical Knowledge: Familiarity with electrical products and terminology, enabling effective communication with customers and suppliers.
    6. Computer Literacy: Proficiency in MS Office suite and experience with inventory management software.
    7. Problem-Solving Abilities: Ability to identify issues, analyse root causes, and implement effective solutions.
    8. Communication Skills: Excellent verbal and written communication skills, with the ability to interact confidently with customers, staff, and suppliers.
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