Store Manager - Johannesburg, South Africa - iKhokha
Description
Company DescriptioniKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way.
Our office is a high performance environment where we push each other to challenge the status quo. If that doesn't appeal to you, you probably shouldn't work here.
Job Description:
iKhokha is breaking into the informal market and opening a retail store in
Soweto. We're seeking an experienced Store Manager to join our iKTribe.
If you have previous experience as a Store Manager and demonstrate an obvious passion for excellent customer service and store processes, then keep reading on.
You will:
As a Store Manager, it will be your responsibility to maintain the high organizational and operational standards of the iKhokha Store.
Deal breakers:
- Completed Matric.
Informal market retail experience with a strong focus on growth.
- 3+ years of experience in a similar role. Within Retail or Banking.
- Valid driver's license /Own transport
- Clear criminal and credit record
- Experience within
Informalmarket banking branch,
cellular retail, FMCG or Alcohol industries is advantageous. - Experience in retail operations.
- Understanding of informal markets and inbranch retail dynamics.
- Strong commercial skills and business acumen, with the ability to execute against sales, marketing and customer service targets.
- Strong interpersonal and people management skills with proven ability to coach and energise direct reports in the branch environment
- MS Office Proficiency
- Strong communication skills with the ability to speak both English and isiZulu fluently.
So what will you do?
- Responsible for managing the day to day running of the first iKhokha Store
- Drive Sales, activation ratio's, implement and manage inbranch marketing activities, create revenuegenerating opportunities in line with iKhokha goals.
- People management: 3 branch staff (field Marketers in the area).
- Represent and uphold the iKhokha brand and culture within the iKhokha branch
- Evangelise iKhokha within the local community
- Responsible for store P&L's
- Sales and Customer service
- Interview, recruit, and train new staff
- Implement Performance management processes to ensure that new staff thrive and targets are met
- First level HR and IR skills
- Responsible for instore stock management
- Monthly stock takes and cycle counting
- Maintain asset register of instore equipment
- Maintain asset register of all branding materials
- Report back to internal stakeholders on store performance
- Share ad hoc survey results with necessary internal stakeholders
- Feedback on general instore activity
Qualifications:
- Completed Matric.
Informal market retail experience with a strong focus on growth.
- 3+ years of experience in a similar role. Within Retail or Banking.
- Valid driver's license /Own transport
- Clear criminal and credit record
- Experience within
Informalmarket banking branch,
cellular retail, FMCG or Alcohol industries is advantageous. - Experience in retail operations.
Perks of joining the Tribe?
- You get to work in a high growth company. Sink your teeth into meaningful work with tangible results you are accountable for.
- Hybrid, remote and in office work models.
- Remuneration & Benefits. We offer Company contributions to Medical Aid and a Group Risk Scheme.
- Visionary Leadership.
- Study leave.
- Access to on demand learning and development.
- A friendly, collaborative culture and a team of allroundlekker humans (it's true, we surveyed our Employees and they told us so).
- If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our onsite Barista.
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