Store Manager - Johannesburg, South Africa - iKhokha

iKhokha

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Company Description

iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way.
Our office is a high performance environment where we push each other to challenge the status quo. If that doesn't appeal to you, you probably shouldn't work here.

Job Description:

iKhokha is breaking into the informal market and opening a retail store in
JHB CBD. We're seeking an experienced Store Manager to join our iKTribe.

If you have previous experience as a Store Manager and demonstrate an obvious passion for excellent customer service and store processes, then keep reading on.

You will:

As a Store Manager, it will be your responsibility to maintain the high organizational and operational standards of the iKhokha Store.

You will manage the day to day activities at the store and the field marketers within your designated area.

Deal breakers:

Completed Matric.

-
Informal market retail experience with a strong focus on growth.

3+ years of experience in a similar role. Within Retail or Banking.
Valid driver's license /Own transport
Clear criminal and credit record
Experience within
Informalmarket banking branch,
cellular retail, FMCG or Alcohol industries is advantageous.
Experience in retail operations.
Understanding of informal markets and inbranch retail dynamics.
Strong commercial skills and business acumen, with the ability to execute against sales, marketing and customer service targets.
Strong interpersonal and people management skills with proven ability to coach and energise direct reports in the branch environment
MS Office Proficiency
Strong communication skills with the ability to speak both English and isiZulu fluently.

So what will you do?

Responsible for managing the day to day running of the first iKhokha Store
Drive Sales, activation ratio's, implement and manage inbranch marketing activities, create revenuegenerating opportunities in line with iKhokha goals.
People management: 3 branch staff (field Marketers in the area).
Represent and uphold the iKhokha brand and culture within the iKhokha branch
Evangelise iKhokha within the local community
Responsible for store P&L's
Sales and Customer service
Interview, recruit, and train new staff
Implement Performance management processes to ensure that new staff thrive and targets are met
First level HR and IR skills
Responsible for instore stock management
Monthly stock takes and cycle counting
Maintain asset register of instore equipment
Maintain asset register of all branding materials
Report back to internal stakeholders on store performance
Share ad hoc survey results with necessary internal stakeholders
Feedback on general instore activity

Qualifications:

Completed Matric.

-
Informal market retail experience with a strong focus on growth.

3+ years of experience in a similar role. Within Retail or Banking.
Valid driver's license /Own transport
Clear criminal and credit record
Experience within
Informalmarket banking branch,
cellular retail, FMCG or Alcohol industries is advantageous.
Experience in retail operations.

Additional Information

Perks of joining the Tribe?

You get to work in a high growth company. Sink your teeth into meaningful work with tangible results you are accountable for.
Hybrid, remote and in office work models.
Remuneration & Benefits. We offer Company contributions to Medical Aid and a Group Risk Scheme.
Visionary Leadership.
Study leave.
Access to on demand learning and development.
A friendly, collaborative culture and a team of allroundlekker humans (it's true, we surveyed our Employees and they told us so).
If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our onsite Barista.