Store Manager - Johannesburg, South Africa - Core Group
Description
TechMarkit - Rosebank Mall
At TechMarkit, we're dedicated to providing our customers with the latest and greatest tech products. As a trusted tech reseller, we offer a wide range of cutting-edge technology solutions, from smartphones to accessories.
We are seeking a highly skilled and experienced Store Manager responsible for overseeing all aspects of the store's operations, staff, stock, assets, and compliance with policies and procedures.
Key Duties and Responsibilities:
- Resources & Staff Management
- Effective management of store staff, assets, and resources.
- Performance management and training needs identification.
- Monthly staff evaluations and feedback.
- Superior merchandising and housekeeping.
- Onthejob assessments and issue escalation.
- Sales & Margin Target Achievement
- Providing and Ensuring High Levels of Customer Service
- Stock Management, accurate receiving, grading, and labelling of stock.
- Effective storage, replenishment, and merchandising.
- Faulty stock identification and management.
- Policycompliant sales, returns, and financial processes.
- Administration, Profit & Loss Management
- Technical Assessments & Support
Skills and Competencies:
- Excellent planning, organising, delegation, and prioritisation skills
- Strong interpersonal skills with the ability to manage performance effectively
- Sound judgment, decisionmaking ability, and critical thinking
- Resilient with a high level of drive, energy, and attention to detail
- Operational, trading, and commercial focus
- Customeroriented approach with the ability to multitask
- Strong communication and conflict resolution skills
- Efficient and accurate in handling tasks
- Technical competence in IT products and services
- Leadership qualities and problemsolving abilities
Qualifications and Work Experience:
- Matric/Grade 1
- Minimum of 5 years of Store Management experience within the Retail sector
- Techsavvy with indepth knowledge of the latest IT trends
- Proficient in MS Office, Excel, Outlook, and ERP systems (e.g. SYSPRO)
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