- Matric
- Business Management or Nursing diploma/ degree
- Accredited Certificate in Quality Management/ Quality Assurance and/ or Training
- Minimum 2-3 years experience in a similar role within a medical scheme environment.
- Experience in designing and implementation of a standardised quality management system/programme.
- Experience in perform quality assurance reviews.
- Advanced computer skills with a demonstrated ability to analyse data, system workflows and processes.
- Proficiency with using MS SharePoint to share and manage documents and content, and to collaborate with team members.
- In-depth knowledge of Total Quality Management and an understanding of the differences between Quality Control and Quality Assurance.
- Excellent training/coaching skills, including compilation and presentation of training materials.
- Knowledge of the South African Healthcare industry and prevailing legislation as well as coding structures i.e., ICD10s, CPT4, NRPL, PMB conditions and clinical protocols.
- Knowledge of pre-authorisation, case management and client service processes within a medical scheme.
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Agile Master
1 day ago
Mediro ICT Pretoria, South Africa**Accountability**: Have sufficient practical experience as Scrum / Agile Master in a variety of teams in order to coach Agile Feature Teams, Agile Masters and Product Owners with maturity and insight; Servant-leaders and professional to interact at all levels of the organisation ...
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Quality Assurance Specialist
1 day ago
New Beginnings Recruitment Pretoria, South Africa**Responsibilities** · - Monitor and report any anomalies on the Underwriting system. · - Liaise with relevant stakeholders (Service Providers, Re-Insurers) · - Liaise with relevant stakeholders (Service Providers, Re-Insurers). · - Monitor and report on all Underwriting/New Busi ...
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IT Audit Specialist
1 day ago
Bontle consulting Pretoria, South Africa**IT AUDIT SPECIALIST (6 MONTHS FIXED TERM CONTRACT)** · **PURPOSE OF THE JOB**: · This value driven Internal Audit & Advisory division is seeking to appoint an IT Audit · Specialist (Independent Contractor) for a period of six (6) months to strengthen the division. · The special ...
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Quality Assurance Manager
1 day ago
Hudson Rubber Pretoria, South AfricaDegree in Quality/Engineering or related field (4 year degree). · - Quality Management / Quality Assurance Management. · - Quality body: Certification by industry recognised professional organisations is preferred (Certified Quality Auditor, Certified Quality Manager, advanced qu ...
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Team Lead
14 hours ago
Percepta South Africa Gauteng, South Africa*** · Responsible for the daily operation and productivity of team / overall centre and ensures smooth and successful operation. · Leads the German General Enquiry Centre to provide the best possible service. Coordinates work, provides guidance and support to the Senior Advisor/D ...
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Lead Enterprise Integration Specialist
1 day ago
MARANG-A-KHANYA Pretoria, South Africa**Detailed description** · - Define integration development and design standards and processes to ensure uniformity in the delivery of integration artefacts. · - Design future integration frameworks and develop integration capabilities to ensure the delivery of technological road ...
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Unit Leader
14 hours ago
National Renal Care Pretoria, South AfricaNational Renal Care has grown and evolved into the leading total kidney disease management organisation that provides person-centered health and care, which is digitally enabled, and data driven. National Renal Care seeks to recruit an ambitious, talented, goal driven and self-mo ...
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FHI 360 Pretoria, South AfricaResponsibilities: · - Provide technical oversight to IES partners ensure appropriate implementation of all IES components · - Provide support to partners to meet their IES targets through daily and weekly tracking and performance analysis. · - Assist partners to develop/amend pro ...
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Fempower Personnel Pretoria, South AfricaThe purpose of this position is to evaluate market disruptions or trends and provide support to business with defining plans to address or analyse data. This is a cross functional role where the incumbent will be responsible for digital change management, agile project practition ...
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Assupol Life Ltd. Menlyn Park, South Africa1. Develop and maintain sales and marketing plan · - Develop an integrated sales & marketing plan. · - Implement and align marketing plan with regional plan and submit to management. · - Review and update strategic plan on a regular basic. · - Compile report on progress made on s ...
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Coach Client Service
1 day ago
PPS Recruitment Centurion, South Africa**Job Advert Summary**: · An exciting opportunity for an enthusiastic and results driven Coach exists, to provide one on one job support to coachees in order to assist them with the enhancement of their skills so that the coachees can accomplish tasks optimally. The coach will al ...
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Quality Assurance Clerk
14 hours ago
AVBOB Centurion, South AfricaThe above mentioned position exist in Alternative Distribution Support. We are looking to hire a meticulous quality assurance clerk with excellent communication skills and time management. · - Listening to randomly selected calls per agent and Call Centre to ensure quality as per ...
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Team Leader
14 hours ago
AVBOB Centurion, South AfricaTo maintain effective quality assurance processes by evaluating courtesy calls quality, identifying call quality gaps made by retention agents and implementing remedial action in line with the AVBOB Group policy. · **Conduct Quality Assurance on Courtesy Calls (policy validations ...
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Momentum Investments Centurion, South Africa**Introduction** · As Learning and Development (L&D) Power Skills (speak, write, etc.) Performance Audit and Coach, you will be one of Momentum's brand representatives and a key role player to our success. · **Role Purpose** · **Requirements**: · - Minimum of 3-5 years practical ...
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Senior Assurance Manager: IT Audit
14 hours ago
Absa Bank Limited Randburg, South AfricaBring your possibility to life Define your career with us · - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to rese ...
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Quality Assurance Technician
1 day ago
Coca-Cola Beverages Africa Midrand, South Africa**Key Duties & Responsibilities**: - Participate and Facilitate Quality Focused Improvement - Compile and issued reports - Provided Quality Assurance support service - Coached and Training customers - Audited work processes - Delegated and monitored work activities - Solved situa ...
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Welder
14 hours ago
The Hutech International Group Midrand, South AfricaGauteng, Midrand · - (Market related) · Our client in the Manufacturing Industry is looking for a Welder, to join their team in · **_Lanseria - Gauteng._** · **_ Position: Welder_** · **_Industry: Manufacturing Industry_** · **_Location: Lanseria - Gauteng_** · **_Salary: Market ...
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Maintenance Manager
1 day ago
Triton Pharmaceuticals Midrand, South AfricaWe are a pharmaceutical company based in Midrand that requires a plant maintenance manager. · The person must have the ability to run projects, budget, manager staff, source parts and equipment. Be able to think on their feet and not be a clock watcher. · Must be self motivated, ...
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Finance Controller
14 hours ago
Hach Randburg, South AfricaAs part of our team, you'll make an immediate, measurable impact on a global scale by enabling the world's everyday water needs. You'll also belong to a respectful and collaborative community that fosters career growth and professional development. You'll be supported by resource ...
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Business Risk Manager
1 day ago
Hollard Recruitment Parktown, South Africa**Job Advert Summary**: · To drive the implementation of the enterprise risk management framework for Hollard Life as it relates to operational risk and supporting Hollard group risk frameworks and policies. · This is a risk and control governance role where the incumbent will be ...
Quality Assurance Coach - Gauteng, South Africa - H2R Africa
Description
Our client in the Healthcare industry is looking for a Quality Assurance Coach, with Healthcare experience, to manage and implement the various service quality assurance measures and quality improvement programmes across all aspects of service delivery, both clinical and operational in nature.
Qualifications:
Experience: