- Facilitate communication with related business stakeholders in the region as per directives from our client's headquarters
- Develop our client's brand in the region according to communicated plans from headquarters, while fostering strong and enduring relationships with strategic customers and partners
- Prepare annual plans and budgets for Africa and oversee their execution
- Support the achievement of business planning objectives based on demand and supply dynamics
- Coordinate business forecasts on a yearly, quarterly, monthly, and as-needed basis
- Provide support for in-land logistics, documentation, discharge operations supervision, and related calculations
- Address customer inquiries and handle complaints promptly
- Follow up on payments, chase letters of credit, and ensure timely collections
- Evaluate potential new customers and assess their expectations regarding our client's supply capabilities and product quality, aiding in the enhancement of customer relationships
- Monitor and track customer performance
- Maintain and expand our client's market share in the country
- Gather and disseminate market intelligence within the region, sharing insights with other Business Units and headquarters
- Manage local warehousing solutions and explore logistics opportunities in the market (e.g., bonded warehouses, ports)
- Assist in the development of new products and prepare marketing plans
- Anticipate changes in product mix
- Monitor competitors' products, supply conditions, and local presence
- Maintain comprehensive records and history files for relevant customers
- Assist the Manager Business in implementing short and long-term marketing plans for SBU Phosphates Products
- Review all business contracts
- Propose payment and credit terms in line with authority schedules and Risk Management Guidelines
- Coordinate with customers for any necessary amendments to letters of credit
- Ensure timely delivery of products through coordination with logistics
- Ensure the satisfaction of our client's customers and partners in the region. The Successful Applicant
The candidate must have:
- 12 years of varied experience in Africa fertiliser industry including various business departments and other operation/administrative ones.
- At least 5 years of experience in a supervisory position
- Strong knowledge of Africa Fertiliser industry & imports with respective relationship with main Africa importers
- Proven track record of leading business department in large organisation What's on Offer
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Commercial Director - Johannesburg, South Africa - Michael Page
Description
About Our Client
Our client is a global player in the fertiliser business
Job Description
Role responsibilities: