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    Sales Representative - Western Cape, South Africa - HR Studio (Pty) Ltd

    HR Studio (Pty) Ltd
    HR Studio (Pty) Ltd Western Cape, South Africa

    1 week ago

    Default job background
    Full time
    Description
    We're looking for... A Sales Representative that will be at the forefront of introducing and establishing a market-focused, distinctive service that enhances lasting competitiveness in designated channels. Who are you? Highly motivated and target dri...

    What's the role?

    You will be responsible for:

    • Respond to inbound sales inquiries via phone, email, or networks with professionalism and persuasion.
    • Listen attentively to customers' needs, offering accurate information about products or services.
    • Establish rapport and cultivate positive relationships with customers to facilitate the sales process.
    • Stay current with the features, benefits, and specifications of the company's products or services.
    • Clearly and effectively articulate details of product/service offerings to potential customers.
    • Address technical queries comprehensively, ensuring customer understanding.
    • Guide customers through the sales process, covering aspects such as product selection, pricing, and payment options.
    • Assist customers in completing purchase transactions to ensure a seamless and efficient experience.
    • Identify opportunities for upselling or cross-selling additional products or services.
    • Follow up with customers post-sale to ensure satisfaction and address any concerns.
    • Maintain accurate records of customer interactions, transactions, and communications in the CRM system.
    • Provide exceptional customer service to cultivate lasting relationships and encourage repeat business.
    • Collaborate with the sales team, marketing department, and other stakeholders to optimize sales strategies and enhance customer satisfaction.
    • Share customer feedback and market insights with the team to refine the overall sales approach. Boxes to tick...
      • Matric
      • Tertiary Qualification - Bachelor's degree in business or a related field
      • At least 3 years' experience in a similar role
      • Proficiency using CRM software and sales-related tools
      • Proven work experience as a Sales Representative
      • Excellent knowledge of MS Office
      • Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
      • Proven track record of success in B2B sales

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