- Ensure all guest rooms are cleaned and prepared, maintain cleanliness of all vacant rooms on a daily basis to the property and company standard.
- Ensure spring cleaning of guest rooms when required.
- Ensure room fresheners are performed to the property and company standards.
- Ensure turn down service is performed according to company standards.
- Provide a timely and efficient portage service to guests on arrival and departure as directed by your Head of Department / Management.
- Ensure laundering room and table linen, guest linen, staff uniforms, management uniforms and personal clothing (machine wash or hand wash).
- Ensure linen and clothing is maintained (remove stains, mend, repair, etc.)
- Ensure safekeeping of all linen until return to guest/management/staff members or until issuing for Housekeeping service.
- Ensure equipment (washing machines, tumble dryer, iron) is operated effectively according to instructions and manuals & maintenance schedules.
- Ensure cleanliness in the following areas: Guest Areas/Guest Room areas, Staff quarters, management quarters, swimming pool areas, garbage room.
- Ensure thorough cleaning of dustbins and garbage room area.
- Ensure separation of garbage (bottles/ paper) according to property/company standards.
- Sound knowledge of Housekeeping, Laundry and Guest Area Service procedures.
- Sound knowledge of all laundry and cleaning products used.
- Sound knowledge on the operations of all appliances/equipment.
- Sound knowledge and understanding of stock procedures and control.
- Sound knowledge of product and supply.
- Sound knowledge of hygiene.
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Housekeeping Supervisor - Cape Town, South Africa - MORE Family Collection
Description
The Housekeeping Supervisor is to ensure cleanliness in the following areas: Guest Areas/Guest Room areas, Staff quarters, management quarters, swimming pool areas, garbage room.
KEY FOCUS AREAS
REQUIREMENTS QUALIFICATIONS AND SKILLS
INTERVIEW PERIOD April 2024
EFFECTIVE DATE May 2024