Housekeeping Supervisor - Cape Town, South Africa - Mojo Hotel and Market

Mojo Hotel and Market

Verified Company

Cape Town, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

About Mojo Hotel and Market
Come join our team in Sea Point, Cape Town. You will grow with us in a local company that puts its people at the heart.

We are looking for Hotel Housekeeping Supervisor to provide a stellar customer experience. You will develop attention to detail and organizational skills. while gaining a privileged view and know-how inside the tourism industry.

Your mission

Your mission is to ensure excellent service standards and maintain high customer satisfaction by checking the hotel rooms and public areas are in perfect condition.

You will supervise our housekeeping team in delivering a great work on time.

Responsibilities

Lead room attendants into doing their tasks
Assign the list of rooms and public areas that need to be cleaned by the housekeeping team
Communicate to reception team the rooms that are ready
Inspect all the rooms and public areas are cleaned properly
Find and report maintenance issues and ensure they are addressed
Provide excellent customer service by managing expectations and claims in a very positive, polite, and diplomatic way
Ensure that the degree of satisfaction meets the customer and company needs

Requirements:

Bachelor's degree in Hospitality or a related field
A minimum of 1 year of experience
Computer skilled as you need to use out Property Management System
Excellent communication with staff to motivate them to work hard and deliver on time
Natural talent for helping people as guests have requests and complaints
Likewise, it is important that you can multitask, prioritize and manage time effectively

If this sounds like you, join us

Salary:
R6 500,00 per month

Ability to commute/relocate: