Jobs
>
Umhlanga

    German (Fluent) Client Care Agent - Umhlanga, South Africa - BGA Recruitment

    BGA Recruitment
    BGA Recruitment Umhlanga, South Africa

    2 days ago

    Default job background
    Full time
    Description
    Our Client in Umhlanga is looking for a Fluent German Speaker that will be able to fulfill the following requirements:


    To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to.


    Key Performance Areas:
    Receipt and handling of inbound & outbound calls.


    • Ensure that calls are answered timeously, handled efficiently, politely and professionally
    • Ensure that careful attention is paid to the information being provided by the caller
    • Provide accurate information/instructions to the caller, if required
    • Ensure that the call is carefully listened for accurate understanding of the call
    • Accurately comprehend the information that has been provided
    • Ensure the confidentiality of the information relating to the call
    Preparation of Reports (as required) and accurate record keeping.


    • Accurately capture the details received from the call.
    • Produce professional and detailed reports.
    • Assume responsibility for accuracy, and completeness of all tip-off reports
    • Evaluate urgency & sensitivity of information received from callers' and demonstrate sound judgement in prioritising and escalation of the matter.
    Quality and risk management.


    • Adherence to all controls implemented to protect confidentiality of information provided and anonymity of whistleblower
    General administration.


    • Follow correct procedures.
    • Provide assistance where required.
    About You
    You would need to have the following qualifications


    • A minimum of a matric qualification plus - 3 years working experience in a customer services orientated position is a prerequisite for this position
    • Any formal qualification will be an advantage
    You would need to have the following Experience and Technical competencies:


    • - 3 years working experience, preferably in a contact centre would be an advantage
    • An excellent command, ie. 100 % fluency in the German and English languages is a necessity
    • Fluency in any other Foreign language i.e. Arabic, French, Spanish, Dutch will be an advantage
    • All official languages of South Africa are offered. Fluency in any other SA official language would be preferred and would be an advantage.
    • Ability to work shifts, public holidays and on week-ends (project and call centre dependent) will be required
  • BuDDys

    Customer Care Agent

    1 week ago

    BuDDys Umhlanga, South Africa

    A dynamic and fast growing Durban based company is looking to employ inbound customer care agents on a part time basis. · NB: Possible Working hours are: · Fridays - 18:00pm to 02:00am · Saturdays - 18:00pm to 02:00am · Remuneration: R360 per shift · Matric · Computer literate in ...

  • Clever Call

    Customer Care Agent

    1 week ago

    Clever Call Mount Edgecombe, South Africa

    Are you an experienced call centre customer service agent looking for a new challenge working in a great environment earning R10 500 per month? · We currently have positions available for a target driven, motivated individual to join our team at Clever Call as a call centre Custo ...

  • Cullinan Holdings

    Customer Care Agent

    3 days ago

    Cullinan Holdings Westville, South Africa

    Are you well-travelled? Passionate about providing excellent customer service? A natural at sales? A bit of a sports fanatic? · Edusport is searching for a Customer Care Agent to join the team · Edusport is a specialist sports travel agency that package and operate tours to some ...

  • Resourgenix

    German Speaking Customer Care Agent

    1 week ago

    Resourgenix Durban, South Africa

    **Job Specification: German Speaking Customer Service Advisor** · **Department**: Customer Services | **Location**: Umhlanga · **Working Hours**: 8 am - 10 pm (Rotational shifts) · **Shift Pattern**: Monday - Sunday (_**Required to work 5 days on and 2 days off**_) · **Salary Bre ...

  • Infinite Life Holdings

    Debt Counselling/debt Review Customer Care Agent

    1 week ago

    Infinite Life Holdings Durban, South Africa

    **Job description** · We are looking for experienced Debt Review / Debt Counselling customer care consultants to join our fast-growing call centre sales team based in the La Lucia. · **ONLY PEOPLE WITH DEBT REVIEW / DEBT COUNSELLING EXPERIENCE QUALIFY** for the interview for this ...

  • BGA Recruitment

    Dutch Speaking Client Care Agent

    2 days ago

    BGA Recruitment Umhlanga, South Africa Full time

    We are looking for someone who will be able to fulfil the following requirements: · To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. · Key Performance Areas ...

  • BGA Recruitment

    Dutch (Fluent) Client Care Agent

    2 days ago

    BGA Recruitment Umhlanga, South Africa Full time

    NB: This position is based in Umhlanga Rocks · We are looking for someone who will be able to fulfill the following requirements: · To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the age ...

  • Rewardsco (Pty) Ltd

    Retention Agents

    1 week ago

    Rewardsco (Pty) Ltd Umhlanga, South Africa

    **REWARDSCO **is · **HIRING **and We are looking for · **skilled Retention Agents **for our local campaign · We offer a · **lucrative salary **of · **R8000** for experienced agents · **Why work for us?** · We offer: · - A Base salary of **R R2000** attendance bonus · - This is in ...

  • Rewardsco

    Retention Agents

    1 week ago

    Rewardsco Umhlanga, South Africa

    **Job Details**: · - Division Rewardsco Sales- Business Unit Outbound- Minimum experience Entry Level- Company primary industry Telecommunications- Job functional area Sales- · **REWARDSCO **is · ** HIRING **and We are looking for · **skilled Retention Agents **for our local camp ...

  • Rewardsco (Pty) Ltd

    Skilled Insurance Agents

    23 hours ago

    Rewardsco (Pty) Ltd Umhlanga, South Africa

    We're hiring Skilled Outbound Insurance Sales Agents · What you get: · - Basic salary of R6500 · - Awesome incentives and uncapped commission · - Great career growth opportunities · - All staff qualify for FREE* Discovery Flexicare + R5000 funeral cover · - Onsite doctor to take ...

  • Rewardsco (Pty) Ltd

    Telesales Agents

    23 hours ago

    Rewardsco (Pty) Ltd Umhlanga, South Africa

    We're hiring Experience Outbound Telesales agents for our Local Telco Campaigns · What you get: · - Basic salary of R5000 · - Awesome incentives and uncapped commission · - Great career growth opportunities · - All staff qualify for FREE* Discovery Flexicare + R5000 funeral cover ...

  • Rewardsco (Pty) Ltd

    Telesales Agents

    3 days ago

    Rewardsco (Pty) Ltd Umhlanga, South Africa

    We're hiring Experience Outbound Telesales agents for our Local Telco Campaigns · What you get: · - Basic salary of R5000 · - Awesome incentives and uncapped commission · - Great career growth opportunities · - All staff qualify for FREE* Discovery Flexicare + R5000 funeral cover ...

  • Rewardsco (Pty) Ltd

    Telesales Agents

    1 week ago

    Rewardsco (Pty) Ltd Umhlanga, South Africa

    We're Hiring Highflying Sales Agents for our Local Telco Campaigns · What you get: · - Basic salary of R5500. · - Awesome incentives and uncapped commission. · - Great career growth opportunities. · - All staff qualify for FREE* Discovery Flexicare + R5000 funeral cover. · - On-s ...

  • Careerbox / CCI

    Human Capital Generalist

    3 days ago

    Careerbox / CCI Umhlanga, South Africa

    **Position**:Human Capital Generalist · **Working Hours**:US Hours · **Purpose** · This is a generalist consulting role working closely with the business to provide support and advice regarding all HC and ER related issues and to drive and implement relevant people practices and ...

  • TCH Group SA

    Hdr / Multi Lingual Voice Agents

    3 days ago

    TCH Group SA Umhlanga, South Africa

    **Your Career with Us** · Are these three values important to you? **Integrity**, **Passion** and **the ability to walk in other people's shoes**. · Would you like to work with a team that is enthusiastic about creating unique experiences for its customers? · Are you looking for ...

  • Consumer Links

    Call Centre Agent

    1 week ago

    Consumer Links Mount Edgecombe, South Africa

    **We're hiring Consumer Links are currently recruiting customer service agents for a USA campaign. We're looking for experienced customer service agents to be part of our ongoing journey to greatness.** · **If you want to join a growing campaign within a hugely ambitious business ...

  • ResourceGenix

    German-Speaking Customer Care Agents

    3 days ago

    ResourceGenix Durban, South Africa

    Want to work near the Sea? Join Our Team in KZN · German-speaking Customer Service Advisors | R288K/annum · Are you fluent in German and English, close to Umhlanga, and ready for an exciting career opportunity? We''re looking for talented individuals to join our team as German- ...

  • BAKERS

    Fleet Trackers Customer Care Agents

    2 days ago

    BAKERS Durban, South Africa Full time

    of duties: · Real-Time Tracking: Vehicle monitoring agents provide real-time location tracking of vehicles using GPS technology. This feature allows fleet managers to monitor the exact location of their vehicles at any given time. · Route Optimization: These agents will analyze t ...

  • FrontSeat Group

    Supabet Sales Agent

    1 week ago

    FrontSeat Group Durban, South Africa

    **JOB VACANCY** · **Supabet Store Agent (Contract Position)** · KZN Durban Central · KZN Pinetown · Hammanskraal · Hillbrow · **Duties**: · - To be present at the kiosk on all scheduled hours on the scheduled day and perform mandatory daily check-ins and check-outs · - Sale of Mo ...

  • Rewardsco (Pty) Ltd

    Insurance Sales Agents

    3 days ago

    Rewardsco (Pty) Ltd Durban, South Africa

    We're hiring Skilled Outbound Insurance Sales Agents · What you get: · - Basic salary of R6500 · - Awesome incentives and uncapped commission · - Great career growth opportunities · - All staff qualify for FREE* Discovery Flexicare + R5000 funeral cover · - Onsite doctor to take ...