- Grade 12 (minimum)
- Call centre experience essential
- Well versed in disciplinary procedures
- Able to roster and rotate staff on a daily basis
- Attention to detail
- Ability to listen attentively
- Is aware of correct telephone etiquette
- Keeps client relationships at a professional level
- Maintains high levels of integrity
- Is passionate and enthusiastic
- Good organisational skills
- Good people skills in order to deal with clients at various levels
- Uses Initiative
- Ability to work under pressure
- Computer Literate
- Criminally Clear
- Able to work on weekends
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Call Centre Supervisor
1 day ago
Nova Connect Johannesburg North, South Africa**MAIN PURPOSE OF POSITION** · - Provide dynamic leadership to our warm up team. · - Guide and motivate the team. · - Achieve required daily and monthly targets. · - Manage employee turnover rate. · - Focus on consistently improving performance and process. · - Implement an annua ...
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Fast Foods Call Centre Supervisor
3 days ago
Resourceful Personnel cc Johannesburg, South Africa**Salary**: R17, R20,000.00 per month · **Experience**: · - fast foods call center: 4 years (required) · Shift availability: · - Day Shift (preferred) · Application Deadline: 2023/08/30 · Expected Start Date: 2023/08/30 ...
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Fidelity Services Group Johannesburg, South Africa**MAIN PURPOSE OF JOB: · - Surveillance Centre Supervisor · **Requirements**: · - Minimum three years Surveillance Operator Experience. · - Senior Surveillance Operator/ Relieved as Shift Senior. · - Must be computer literate and have worked on desktop PCs. · - Must have worked w ...
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Contact Centre Supervisor
3 days ago
Fidelity Services Group Midrand, South Africa**MAIN PURPOSE OF JOB**: · Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets. · **QUALIFICATION & EXPERIENCE**: · - Matric or relevant qualification · - ...
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Data Centre Site Supervisor
1 week ago
Teraco East Rand, South AfricaOBJECTIVES · Main function of the Job · - Data Centre Management · - Manage a team of technicians to ensure smooth operation of the facility. · - Responsible for management and distribution of maintenance tasks and managing client upgrades such as cable replacements, component an ...
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Supervisor: Collections Call Centre
1 week ago
Markalao Recruitment Midrand, South Africa**Main Purpose of the Job** · - To manage a team of Collections Agents to collect on delinquent accounts in an efficient and effective manner.. · **Minimum Experience** · - 1-year supervisory experience · - 3 years working experience in a Call Centre · **Improve Cash Collections ...
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L1 Call Centre Supervisor
3 days ago
Freedom Won (Pty) Ltd Johannesburg, South Africa Full timeAs a L1 Call Centre Supervisor specializing in Battery Energy Storage Systems (BESS), you will be a key member of our support team, playing a crucial role in ensuring the seamless operation of our BESS products. Your primary responsibility will be to provide technical assistance ...
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DSV Roodepoort, South Africa**DSV - Global transport and logistics** · Location: Roodepoort · Job Posting Title: Supervisor, Call Centre Inbound, Road Logistics · Time Type: Full Time · **Main Purpose of The Role**: · Manage and oversee the day-to-day allocations, follow ups and Archive. Make sure that task ...
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Supervisor - Monitoring Control Centre (Ee
3 days ago
Truck Centre Durban Pretoria West, South Africa**Job Requirements**: _The ideal applicant will possess the following: · - _Minimum Grade 12 (Std. 10) or equivalent. Relevant tertiary qualification in Transport Management or equivalent will be an advantage. Min 4-5 years' experience within a Monitoring Control Room Control env ...
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Supervisor: Call Centre
3 days ago
Motus Corporation Sandton, South AfricaEuropcar has a permanent opportunity available for a Supervisor within the Call centre at Zulberg Close, Bruma. At Europcar we are totally committed to providing car rental rates to our customers and service that lives up to our "Moving your Way" philosophy. This role is rewardin ...
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Level 2: Call Centre Sales Supervisor =sales
6 days ago
Fidelity Services Group Midrand, South Africa**Job Description: Level 2: Call Centre Sales Supervisor =Sales Outbound and Reconnection** · **JOB TITLE**: · Level 2 Call Centre Sales Supervisor (Customer Relations Coordinator Contact Centre) Reconnections · **MAIN PURPOSE OF JOB**: · - Ensure every moving client of FADT is a ...
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Call Centre Supervisor
4 days ago
The Globevest Group Midrand, South Africa Full timeSalary: Market related · Location: Midrand · Job type: Permanent · Industry: FMCG · Reference Number: RDT.D.CCS · COMPANY DESCRIPTION: · Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team. · JOB DESCRIPTION: ...
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Sales Supervisor/ Team Leader
1 day ago
Educor Johannesburg, South Africa**Sales Supervisor/ Team Leader (Call Centre) JB4122**: Randburg, Johannesburg, Gauteng - Customer Service · - Sales Supervisor/ Team Leader (Call Centre) JB4122 · Randburg, Johannesburg · Market Related · Fixed Term Contract · Are you an experienced and motivated sales leader wi ...
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Strategic Head of Call Centre Management
1 day ago
Pollock and Associates Johannesburg, South AfricaStrategic Head of Call Centre Management Bank/Fin Services/Insurance ~ Telecommunications ~ Call Centre BPO · Johannesburg - Gauteng - South Africa · We are currently seeking a Strategic Head of Call Centre Management who will be responsible for overseeing and leading the strateg ...
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Technical Authorisations Supervisor(Fleet)
1 week ago
Energy at Work Projects Johannesburg, South AfricaA well-established Financial Service Company based in Edenvale is seeking a Technical call centre Supervisor to join our dynamic and hardworking Fleet · mentoring the Fleet call centre team. The Supervisor will need to ensure that all service · levels are met and disputes/ concer ...
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Monitoring Centre Lead
1 day ago
Fidelity Services Group Johannesburg, South Africa**JOB DESCRIPTION** · **DEPARTMENT**: MONITORING CENTRE · **POSITION**: LEAD MONITORING CENTRE ASSOCIATE [MONITORING CENTRE SUPERVISOR (MCS)] · **INCUMBENT**: · **REPORTS TO**: · *** · MANAGER I, MONITORING CENTRE · **SUBORDINATES**: · MONITORING CENTRE ASSOCIATES · **INTERNAL CL ...
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Assistant
6 days ago
Digicall Management Services Johannesburg, South Africa**ROLE SUMMARY** · Are you an experienced professional with a passion for supervising teams? Look no further We are currently seeking a skilled and motivated VAS Supervisor to join our dynamic Assist Team in Digicall. · The VAS Supervisor is responsible for ensuring that the team ...
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Supervisor Inbound and Inventory
3 days ago
The Recruiters Johannesburg, South Africa**Title**: · **Supervisor Inbound and Inventory**: · **Salary**: · - 30000 · **Description**: · - Our client is a global leader in providing innovative, integrated health care products and services. They currently have a vacancy for a Supervisor in their inbound distribution cent ...
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Shift Technician Samrand
1 week ago
CBRE Excellerate Johannesburg, South Africa**CBRE Data Centre Overview** · CBRE manages the maintenance of Data Centre's and is committed to the provision of an efficient and effective critical engineering maintenance service. The primary function is to ensure 100% uptime of engineering services to ensure there is zero im ...
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Senior Recruiter
1 week ago
JoburgJobs Johannesburg, South AfricaJoin Our Team as a Senior Recruiter (Supervisor / Assistant-Manager) at IPS Health and Wellness · Are you a skilled and passionate recruitment professional seeking an exciting opportunity to make a difference in the pharmaceutical sales industry? Look no further IPS Health and We ...
Call Centre Supervisor - Johannesburg, South Africa - Tailormade Solution
Description
We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc.