-
Call Centre Supervisor
Found in: Talent ZA C2 - 6 days ago
The Globevest Group Midrand, South AfricaSalary: Market related · Location: Midrand · Job type: Permanent · Industry: FMCG · Reference Number: RDT.D.CCS · COMPANY DESCRIPTION: · Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team. · JOB DESCRIPTION: ...
-
General Nightshift Supervisor
Found in: Job Placements ZA C2 - 19 hours ago
Lumina Personnel Johannesburg, South AfricaJob Title: General Nightshift Supervisor · Location: Germiston, Gauteng · Salary: R R Nightshift allowance · Job Summary: · Overseas the laser and bending machines on night shift. · Duties: · Ensure that the laser and bending department effectively carry out tasks. · Perform ad ...
-
Distribution Centre Manager
Found in: Talent ZA C2 - 15 hours ago
Buffalo International Logistics Johannesburg, South Africa Full timeRequirements · Matric · Related tertiary qualification · 6 years experience in Logistics · 4 years experience in Management · Sound knowledge of E-Commerce · Excellent communication skills · Customer service skills · Proficient with Microsoft Office · Responsibilities · Oversees ...
-
Grant - Finance Manager (Public Health)
Found in: Executive Placements ZA C2 - 4 days ago
Isilumko Staffing (JHB) Johannesburg, South AfricaOne of our diagnostic pathology clients are looking for an experienced Finance Manager from the Public Health sector, with funding/grants experience to join their team in JHB. · Responsibilities: · Supervising Grant Accountants and Administrators · Implementing recommendations ...
-
Repairs Technician
Found in: Talent ZA C2 - 15 hours ago
Jelocorp Johannesburg, South Africa Full timeThe Position: · This is a very dynamic and fast-track position reporting to the Channel Service Supervisor. The position will be the key member of service team. · Essential Duties and Responsibilities: · Perform electrical and electronic troubleshooting and testing of solar inver ...
-
2ndline IT Support Technician
Found in: Talent ZA C2 - 3 days ago
National Risk Managers Johannesburg, South AfricaA Company based in Benoni, Gauteng is looking for a 2ndline IT Support Technician who will administer and maintain the infrastructure technology across the Company branches and multiple data centres. · Key Performance Areas Maintain high availability infrastructure · Conduct rese ...
-
Higher Education Coordinator
Found in: Executive Placements ZA C2 - 2 days ago
TalentCru Johannesburg, South AfricaA company that offers a comprehensive range of interventions, from the selection of people to be trained and the designing of the course material to the actual training has an exciting opportunity for a quality-oriented Higher Education Coordinator in Gauteng · The primary requir ...
-
IT Service Desk Agent
Found in: Talent ZA 2A C2 - 2 days ago
RTT Johannesburg, South AfricaPURPOSE · Maintain and Support Information Technology Systems at RTT Group Branches and Customer Sites · JOB OUTPUTS AND KEY PERFORMANCE INDICATORS · 1. Daily Tasks · Weekly rotational shift · Ensure your on-time arrival and availability on site at the RTT JetPark. · Perform var ...
-
BPO Divisional Manager
Found in: Talent ZA C2 - 11 hours ago
Energy at Work Projects Johannesburg, South Africa Full timeAre you a seasoned business process outsourcing industry leader that prioritizes results? Do you have a track record of successfully managing numerous customer accounts, driving revenue, and producing outstanding results? A fantastic opportunity is available for a BPO Divisional ...
-
Business Analyst
Found in: beBee S2 ZA - 19 hours ago
Bidvest Bank Sandton, South Africa Full timePrimary Purpose · The successful incumbent will be interpreting and documenting business requirements and providing solutions. Supporting business with daily operations in the systems environment. · Minimum Requirements · Qualifications · Grade 12 · Business Analysis Certificate ...
-
Expeditor
Found in: Job Placements ZA C2 - 19 hours ago
Lumina Personnel Germiston, South Africa Full timeJob Title: Expeditor · Location: Germiston, JHB · Salary: R Nightshift Allowance · Job Summary · To liaise with all production managers/supervisors to ensure that the products get packed, cleaned, and dispatched. · Duties: · Work closely with factory staff and management. · Cont ...
-
Senior Technician Balancing
Found in: Talent ZA C2 - 4 days ago
Siemens Energy Germiston, South Africa Full timeSenior Technician Balancing · About the Role · Location South Africa Gauteng Wadeville Company Siemens Energy (Pty) Ltd Organization Transformation of Industry Business Unit Industrial Steam Turbines & Generators Full / Part time Full-time Experience Level Experienced Professi ...
-
Regional Internal Auditor- Gauteng
Found in: Talent ZA C2 - 4 days ago
Brambles Boksburg, South Africa Temps pleinDescription · The objective of this position is to execute internal audit fieldwork at service centres based on the approved internal audit plan as well as perform adhoc audits in CHEP IMETA – SSA Gauteng. This position is key to ensuring that the controls in place are consisten ...
-
Regional Internal Auditor- Gauteng
Found in: Talent ZA C2 - 4 days ago
Brambles Boksburg, South Africa Full timeCHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, ...
L1 Call Centre Supervisor - Johannesburg, South Africa - Freedom Won (Pty) Ltd
Description
As a L1 Call Centre Supervisor specializing in Battery Energy Storage Systems (BESS), you will be a key member of our support team, playing a crucial role in ensuring the seamless operation of our BESS products. Your primary responsibility will be to provide technical assistance to our customers, troubleshoot issues, and collaborate with internal teams to deliver top-notch support. This position offers a unique opportunity to work at the forefront of renewable energy technologies, contributing to South Africa's clean energy transition.
Reporting to the Lead Services Engineer
Key Responsibilities:
Technical assistance and troubleshooting.
Respond to customer inquiries and technical issues related to our BESS products through various channels.
Guide customers through troubleshooting steps, providing clear and effective solutions.
Investigate and analyze reported technical issues, replicating problems and collaborating with the engineering team for resolution.
Share technical knowledge with colleagues to enhance the overall capabilities of the support team.
Collaborate with cross-functional teams, including engineering and field service, to address complex technical issues and improve product reliability.
Administration
Create and maintain comprehensive technical documentation, including FAQs and troubleshooting guides, tailored for BESS products.
Contribute to the development of a robust knowledge base.
Reporting
Gather customer feedback on product performance and features.
Provide valuable insights to the engineering and product teams for continuous improvement.
Essential Requirements:
NQF Level 4-5 Matric/ Higher certificate.
NQF Level 6 diploma / Advanced certificate in Electric/Electronic.
3 Years working knowledge in BESS Industry.
5 years working experience in this role.
Working knowledge of SAP; OHS Act; ISO Standards; Electrical Market/Industry
Advanced knowledge in Electrical Design; Servicing Environment.
A strong work ethic, attention to detail, and commitment to delivering high-quality work.
Microsoft Office Packages.
All applications must reach our Human Resources Department by no later than 05 May2024
Correspondence will be conducted with shortlisted candidates only.
Freedom WON is an employer of equal opportunity and supports the philosophy of regional demographic representation.
Freedom WON respects your privacy and will treat your personal information in compliance with applicable data privacy and protection laws. By applying to this job vacancy, you agree to Freedom WON using and sharing your personal information as described in the Privacy Notice.