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Bloemfontein

    Support Coordinator - Bloemfontein, South Africa - beBee Professionals

    beBee Professionals
    beBee Professionals Bloemfontein, South Africa

    4 days ago

    Default job background
    Customer Support Representatives Freelance Customer Service / Support
    Description

    Job Offer:
    Support Coordinator

    beBee Professionals is looking for a Support Coordinator to join our team in Bloemfontein.

    The successful candidate will be responsible for providing technical support to our customers and ensuring that their needs are met in a timely and efficient manner.

    The ideal candidate should have a strong technical background, excellent communication skills, and the ability to work independently. They should also have experience in customer service and problem-solving.


    Responsibilities:

    • Provide technical support to customers via phone, email, and other channels
    • Troubleshoot customer issues and provide solutions
    • Monitor customer feedback and take appropriate action
    • Maintain customer records and update customer information
    • Develop and maintain relationships with customers

    Requirements:

    • Bachelor's degree in Computer Science or related field
    • At least 2 years of experience in customer service or technical support
    • Excellent communication and problem-solving skills
    • Ability to work independently and manage multiple tasks
    • Knowledge of customer service principles and practices
    If you are interested in this position, please apply on beBee. We look forward to hearing from you
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