Siphosethu Zulu

Result-driven branch manager with a proven track record of exceeding revenue targets and maximizing profitability. Seeking a challenging position where I can utilize my skills and strategic approach to drive sales growth and expand market presence for an innovative organization. Devoted to cultivating strong customer relationships, leading high- performing sales teams, and implementing effective sales strategies to consistently surpass business objectives

CAPITEC BANK || BRANCH MANAGER

Sep 2012 - Current
Ensuring that daily tasks are assigned and carried out effectively according to the set standards (informed by the regional managers implementation plan), including coordinating and ensuring efficient operational functioning of the branch, maintaining client service excellence and coordinating marketing and sales initiatives, acting as a leader, coach and first point of reference in terms of any operational and/or personnel issue.

CAPITEC – BANK || ASSISTANT BRANCH MANAGER

Oct 2010 – Aug 2012

Support the branch manager in his/her duties, ensure process/procedural compliance (J2E, branch procedure audits, etc.), client service, on- boarding of new employees, guiding and motivating staff, and taking responsibility for the branch in the absence of the branch manager.

CAPITEC BANK || SERVICE CONSULTANT

Oct 2009 – Sep 2010
Sales activation and optimization, client service and general administration

BACHELOR OF MANAGEMENT LEADERSHIP 2023

University of the Free State
Management program aimed at working adult learners. This qualification is based on experiential learning and the assessment and recognition of prior learning. The objective of the BML is to deliver a new generation of formally qualified and innovative managerial leaders equipped to excel in and add value to today's corporate and business environment.

Matric Senior Certificate 2004

Isolomuzi High School Passed with Merit