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    Training Officer - Durban, South Africa - Isisekelo Recruitment

    Isisekelo Recruitment
    Isisekelo Recruitment Durban, South Africa

    14 hours ago

    Isisekelo Recruitment background
    Full time
    Description

    With branches in Durban and Cape Town, providing a wide range of products to our various stores. Our Client is looking for a committed, suitably qualified, and experienced individual to fill the position of Training Officer will report and operate under the direction of the HR Executive with the following tasks and responsibilities:

    • Preparation and submission of the WSP and ATR.
    • Ensure Training needs are identified and action taken swiftly.
    • Conduct skills gap analysis to identify training needs across the board whilst also identify potential training courses and training providers.
    • Draw up yearly training plans for each staff member whilst maintaining a database of skills and competence of employees.
    • Develop technical training courses for all levels by applying relevant regulations and standards.
    • Develop training material that corresponds to the needs and includes the policies and procedures of the company using various training methods to engage employees, including hands-on and interactive activities.
    • Evaluate existing training materials, determining what changes need to be made to keep these materials relevant and updated with all company policies.
    • Assist in the preparation and processing of Employment Equity reports ensuring that training is aligned to both Equity and Skills Development
    • Sit in on the EE & SD committee.
    • Recommend, control, and organise learnerships to ensure maximum return on SETA funding.
    • Design and conduct onboarding and orientation programs for new recruits.
    • Conduct Health & Safety induction Programs to new candidates.
    • Ensure Successors skills gaps are identified, and relevant training provided in a structured manor.
    • Intrude various and creative methods of training to simulate difficult client cases.
    • Introduce and apply various sales training techniques to upsell products.
    • Ensure effective training programmes and manuals developed for POS and Stock systems
    • Strong focus on merchandising methods, incorporating visual and ease of access, including promotions and gondoliers.
    • Management training developed and all managers and successors trained effectively.
    • Assume responsibility for cross-functional tasks.
    • Support and motivate team members during periods of stress and extra workload.
    • Stay abreast of all statutory requirements and company regulations.

    The Training officer should possess the following skills, qualities, and qualifications:

    • Excellent communication skills, both written and verbal.
    • Proficient knowledge of the company policies, procedures, and regulations.
    • Proven track record of training facilitation.
    • Attention to detail.
    • Ability to multi-task and to work well in a team.
    • Drive and determination.
    • Capability to work in a fast-paced environment.
    • Hands-on, team player, passionate, confident, and disciplined.
    • Strong Microsoft Office skills.

    Minimum Requirements:

    • Grade 12
    • 5 years retail at managerial level experience in similar environment
    • Computer literacy
    • Excellent record keeping ability.
    • People person who can coach and mentor and effectively engage staff.
    • Own vehicle to travel between stores.
    • Qualified SDF would be advantageous.
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