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    Product Manager - Johannesburg, South Africa - LexisNexis

    LexisNexis
    LexisNexis Johannesburg, South Africa

    16 hours ago

    Default job background
    Full time
    Description

    About Us

    LexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and outcomes. Our 10,500 experts and innovative tools help us shape a better world for our customers and communities.

    About the Role

    The Product Manager II will own one or more product features and lead project execution. He/she will own product development plans and represent their feature(s) within the cross-functional team proposing new feature ideas that address a customer pain point or need based on his/her deep and first hand understanding of the customer. He/she will prioritize and communicate production customer issues and defects based on relevant data for timely resolution and also lead the demo to key stakeholders at program milestones.

    Responsibilities :

    Customer Focus

    • Interacts frequently with customers, and generates customer requirements.

    • Anticipates customer needs and prioritizes those for the organization.

    • Analyzes and interprets what is happening in the market, driven by the latest news/incidents, particularly competitive announcements and events.

    • Predicts short term market changes and implications on the product.

    • Continuously aims to meet customer expectations without compromising the commercial viability of the product.

    Data-Driven Decision-Making & Analysis

    • Actively gathers data from multiple sources (customer, market analysis, sales and revenue, etc.) to drive solutions to business problems and issues of consequence to the company.

    • Demonstrates the ability to make trade off decisions between potential product capabilities.

    • Evaluates product hypotheses in a quantitative manner, including AB testing for interactive products.

    • Generates new ideas by analyzing product data for insights.

    Go to Market & Product Marketing Lifecycle

    • Supports the go to market strategy with good communication of customer requirements and timelines to stakeholders.

    • Assists on launch plans through coordinated development with external customer facing teams such as marketing and sales.

    • Answers sales and customer questions regarding feature function, pricing, packaging, value proposition and competition.

    • Offers Train-the-Trainer sessions in support of operations for market rollout.

    • Assists on collateral for sales demonstrations and customer events.

    • Outlines key milestones, outcomes and deliverables during go-to-market and product strategy planning.

    Product Delivery & Development Lifecycle

    • Solves customer issues with product features that achieve business goals and metrics.

    • Has a deep understanding of his/her feature area and develops prototypes.

    • Participates in product discovery, according to defined process, for new product development.

    • Manages portions of the product lifecycle.

    • Is familiar with SDLCs as identified by management e.g. agile processes.

    Strategy & Commercial Acumen

    • Determines strategic product vision and priorities for a feature area, and shapes/champions future product direction.

    • Independently uses information derived from competitive analysis to drive product direction and strategy.

    • Understands, formulates and budgets the operating costs required to deliver the revenues.

    • Creates product development plans including opportunity assessment and business case.

    Technical Skills

    • Considers high-level technical approaches to use when prioritizing functionality.

    • Is proficient in various technologies to assist day-to-day tasks (Excel, Balsamiq, Tableau, Python, SQL, etc.)

    • Has a firm grasp of data and technical architecture principles and best practices.

    Core Competencies:

    Practices Self-Development
    Solves Problems and Analyzes Issues
    Innovates
    Interpersonal Skills
    Collaboration and Teamwork
    Builds Relationships
    Develops Others
    Focus On Results

    Requirements:


    • Suggested Minimum Years of PM Experience: 4-6 years

    • Recognized as full owner of a product or multiple features

    • Identified, led and released changes or enhancements that improved customer in satisfaction and/or commercial impact.

    • Demonstration of thorough product development knowledge, include the ability to develop related business cases, content and product plans.

    • Successful participation in customer engagements.

    • Education to Qualify: Bachelors or Masters degree in a technical subject (Computer Science or Engineering discipline) is preferred, but not essential.

    Work in a way that works for you

    We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees

    Working with Us

    LexisNexis Legal & Professional is proud to be an equal-opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Together, we are building a diverse and inclusive workplace.

    Working for you

    We believe in a healthy work/life balance. We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Medical Aid, Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover), modern family benefits, including adoption and surrogacy, and study leave.

    About our Team

    LexisNexis is a data and analytics company with 10,500 colleagues serving customers in more than 150 countries. We're one of the largest information and analytics companies on the planet. We design solutions that help our customers increase productivity, improve decision-making and outcomes, and be more successful.

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