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    Customer / Key Account Manager - Pretoria, South Africa - RMG Recruitment (Pty) Ltd

    RMG Recruitment (Pty) Ltd
    RMG Recruitment (Pty) Ltd Pretoria, South Africa

    10 hours ago

    Default job background
    Full time
    Description

    A vacancy has arisen for a Customer/Key Account Manager at OEM to manage the account and onsite Team. The incumbent will be based in Pretoria, reporting directly to the National Sales and Marketing Manager.

    Key responsibilities:

    • Build strong relationships with Paint Shop, Production, Purchasing and Senior Plant leadership across the various functional areas ensuring high customer engagement.
    • Manage all commercial aspects for the account: o Compile and manage the customer sales, expenses, and profitability plan. o Pricing preparations and negotiations
    • Maintain low accounts receivable as per company target.
    • Manage and compile Forecast to ensure continuous uninterrupted supply.
    • Compile product demand plan, manage inventory levels and coordinate product requirements.
    • Monitor online portal systems demand, web quote and supply metrics.
    • Implement sales strategy in accordance with company strategy.
    • Propose necessary actions and / or make improvements related to profitability and pricing.
    • Compile and present regular account reviews and monitor progress on new projects undertaken.
    • Maintain a high focus on maintenance of market share and follow up on approvals, as necessary.
    • Monitor competitor activities and developments and devise strategies to capitalize on opportunities. ? Coordinate the on-site team activities through Technical Site Manager to meet and exceed customer expectations and SLA requirements.
    • Coordinate local and global account resources for all related activities of the account. Ensure pro-active communication with the customer at all levels.
    • Actively manage all projects and drive improvement opportunities
    • Ensure overall excellent customer service.

    Requirements

    • Minimum 5 years` experience in commercial/sales management preferably in the automotive industry
    • Experienced Team Leader
    • Strong Key account management skills and experience
    • Excellent planning and project management skills
    • Proven problem solving, analytical skills and administrative skills.
    • Good understanding of income and expense statements
    • Capacity to utilize company's information systems.
    • Customer and conflict management skills
    • Proven selling / negotiating skills.
    • Experience in Automotive paint would be a distinct advantage.

    Educational Background

    • Minimum: Tertiary Qualification –Diploma or Degree, preferably a Sales / Marketing or Business Studies.
    • High level of computer literacy (MS Office – especially Excel, Power Point & Project)
    • Valid Driver's Licence and must have own vehicle.

    Personal Attributes

    • Strong commercial and business acumen with entrepreneurial mind set and a passion for getting results and creating opportunities.
    • Strong customer focus and ability to negotiate with customers at highest level.
    • Ability to work under pressure, meet deadlines and deliver results.
    • Work independently and take initiative.
    • Outstanding communication and interpersonal skills

    Kindly note only equity candidates will be considered

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