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    Half Day Systems Operations Intern - Cape Town, South Africa - KTOB Solutions

    KTOB Solutions
    KTOB Solutions Cape Town, South Africa

    6 days ago

    Default job background
    Description
    We are currently seeking a Systems Operations Intern to join our dynamic IT team, with a focus on optimising Zoho applications

    Daily Tasks:

    • Monitor the performance of Zoho applications and systems.
    • Provide technical support and troubleshoot issues for end-users and associates.
    • Assist in responding to and resolving help desk tickets related to Zoho applications.
    • Conduct routine system checks and backups.
    • Creation of dashboards, reports, and scheduled emails to meet evolving business needs.

    Weekly Tasks:

    • Collaborate with teams to identify process improvement opportunities.
    • Develop and implement small-scale automation using Deluge scripting.
    • Participate in team meetings to discuss ongoing projects and upcoming tasks.

    Monthly Tasks:

    • Assist in conducting system audits to ensure compliance and security.
    • Document system configurations, updates, and changes.
    • Review and optimize existing workflows within Zoho applications.

    Ad Hoc Tasks:

    • Create and customize reports and dashboards within Zoho applications.
    • Schedule emails and notifications for automated processes.
    • Build and maintain Zappier integrations to enhance system functionality.
    • Collaborate with the Data Validation Manager to ensure data integrity.
    • Export and import data as needed for various projects and analyses
    • Assist with user creation, updates and onboarding for new users within the business.
    .

    Requirements

    • Currently pursuing a degree in Computer Science or a related field.
    • Familiarity with Zoho applications and Deluge scripting (Python)
    • Strong analytical and problem-solving skills.
    • Excellent communication and collaboration abilities.
    • Proactive with a high agency to drive tasks.


    Benefits

    • Hands-on experience in a high-impact business environment.
    • Mentorship from experienced IT professionals.
    • Flexible work arrangements.
    • Competitive compensation.

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