Lizandra Moreira

Results-oriented International Business Management graduate from Artevelde University in Belgium, specializing in business, finance, and marketing/social media. Proven track record of driving measurable outcomes through strategic thinking and strong analytical skills. Seeking an active role in Cape Town, South Africa, to leverage my expertise and contribute to the success of a dynamic organization.

Internship - Art@africa: 

02/2023 - 05/2023 | address: cape town

• Creating a marketing plan, business plan , building a website and establishing a social media strategy for the creative business project Blooms of Love.
• Creating a social media strategy for the gallery Art@Africa and content for its social media platforms.

social media employee - Lidl headquarter benelux

02/2022 - 09/2022 | address: belgium, merelbeke

• Promoted from Customer Service to Social Media employee.
• KPI: Scored 98% on her first employee social media evaluation in March 2022.
• Maintaining constant interaction with the audience who express their opinions via comments or direct messages. (Platforms: Instagram, Messenger and Twitter). Proactive and informative, responses aimed at ensuring an enjoyable customer experience.
• Monitoring KPIs, engagement and the content itself on present social media platforms of the company (Hootsuite).

Customer service - Lidl headquarter benelux

10/2021 - 02/2022 | address: Belgium, merelbeke

• Handling cases distributed to employees through the Sales Force computer systems, and following the necessary procedure to ensure consumers` satisfaction.
• Communicating with various internal departments and teams alongside external logistics partners to ensure that operations are being executed accoring to strategy.

Tertiary education - Artevelde university of applied sciences International Business Management Bachelor in Sciences/ NQ7