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    Accounts Administrator - Cape Town, South Africa - Protea Hotels

    Protea Hotels
    Protea Hotels Cape Town, South Africa

    5 days ago

    Default job background
    Full time
    Description

    POSITION SUMMARY

    Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.

    Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors.

    Policies and Procedures

  • Maintain confidentiality of proprietary materials and information.
  • Protect the privacy and security of guests and coworkers.
  • Follow company and department policies and procedures.
  • Perform other reasonable job duties as requested by Supervisors.

    • Guest Relations

  • Address guests' service needs in a professional, positive, and timely manner.

    • Communication

  • Speak to guests and co-workers using clear, appropriate and professional language.
  • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
  • Talk with and listen to other employees to effectively exchange information.

    • Working with Others

  • Support all co-workers and treat them with dignity and respect.
  • Develop and maintain positive and productive working relationships with other employees and departments.

    • Physical Tasks

  • Enter and locate work-related information using computers and/or point of sale systems.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to pounds without assistance.

    • General Finance and Accounting

  • Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
  • Record, store, and/or analyze information using property software.
  • Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
  • Access computerized financial information to answer general questions as well as those related to specific accounts.
  • Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers.
  • Maintain accurate electronic spreadsheets for financial and accounting data.
  • Complete period-end closing procedures and reports as specified.
  • Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.
  • Control and secure cash and cash equivalents for property according to cash handling policy and procedures.
  • Code documents according to company policies and procedures.
  • Generate finance/accounting reports from computer system as needed.

    • Analytical Skills

  • Arithmetic Computation
  • Computer Skills
  • Learning

    • Interpersonal Skills

  • Team Work
  • Interpersonal Skills

    • Communications

  • English Language Proficiency

    • Personal Attributes

  • Integrity
  • Dependability

    • Organization

  • Detail Orientation

    • General Finance and Accounting

  • Microsoft Office

    • Education

    High school equivalent

    Related Work Experience

    At least 1 year of related work experience

    Supervisory Experience

    No supervisory experience is required

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