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Durban

    Front Desk Officer - Durban, South Africa - Meondoholdings

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    Description
    RESPONSIBILITIES
    • The incumbent is expected provide excellent service to internal and external customers
    • Operate and direct all calls on switchboard
    • Receiving and welcoming visitors and customers and contacting the relevant department for assistance
    • General office administration
    • Receiving and dispatching parcels and envelopes
    • Liaise with internal staff/departments by ensuring messages and information is timeously and correctly processed
    • Maintains security by following procedures; monitoring logbook
    • Assist with any other tasks or duties assigned by the Supervisor as the need arise to ensure exceptional and efficient service
    • Assist in keeping the reception area clean and tidy, at all times

    Minimum requirements

    SKILLS AND KNOWLEDGE

    • Matric coupled with a minimum of 1 year working experience in a Reception environment or relevant tertiary qualification.
    • Immaculately groomed individual with a friendly and energetic personality.
    • Speak and write English fluently.
    • A passion for customer service and a professional attitude at all times.
    • The incumbent should have excellent interpersonal skills and the ability to pay attention to details.
    • The ability to cope with a constant changing and pressurised environment.
    • Computer literate with knowledge of Microsoft Office

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