Office Manager - Durban, South Africa - Complement Recruitment

Thabo Mthembu

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Thabo Mthembu

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Description

Office Manager - Zanzibar Tanzania

Salary:
Market Related


Purpose of Position:

Complement Recruitment are recruiting for an Office Manager for a 2 year fixed term contract in Zanzibar. This is a 2-year fixed term, live in position based in Zanzibar, Tanzania.


Minimum Requirements Qualifications And Skills

KEY OUTPUTS:
General

  • Oversee all operations within the company at the Office.
  • Order and issue out yearly uniform to all staff members.
  • Be open to feedback and able to respond in a positive way to correct any negative feedback that is received.
  • Be willing to represent company at any events or meetings, when required this includes weekends and public holidays.
  • Assist in ensuring the company reputation is at a high level and notify Senior Management should you foresee any issues coming.
  • When the General Manager is on leave, be prepared to take on any roles that are required, this includes activities that fall over weekends and public holidays.
  • Assist the General Manager with any paper work requested from Government departments.
Ground Handling

  • Daily overseeing of handling & Procurement Staff
  • Overlook the transfer schedules and ensure they are correct
  • Overlook the handling transfer vehicles, ensure they are maintained in good condition, always clean and up to date with regards to permits.
  • Ensure the rates sheets for transfers and excursions is always up to date and submitted to Lodge
  • Support when pricing changes so that company Consultants and Agents can be aware of the price changes.
  • Ensure the rates offered by company remain profitable and competitive within the local market.
  • Oversee the Welcome Desk at the Airport, Ensure that it is maintained at a high standard and that all guests are always welcomed in a friendly, hospitable manner.
  • Monitor all third party suppliers to ensure that they remain at company standard.
  • Remain vigilant for new and exciting excursions that can be offered to guests.
Finance

  • Ensure the Office and handling Business units are budgeted for correctly each financial year.
  • Be responsible for the management of the budgets for the Office and handling.
  • Provide feedback to the Financial Manager on a monthly basis for Management accounts for Office and handling.
  • Management of the Office Petty Cash.
  • Ensure all invoices contain the correct company details as per Zanzibar Tax Laws.
  • Assist in monthly recons of all invoices received for the Office and handling Team and submit to the Finance team for payment in a timely manner.
  • Assist the Lodge Administrator when needed with submitting tax returns at Zanzibar Revenue Authority.
  • Maintain the Monthly Fleets stats for handling department.
  • Oversee and manage Payroll for the office and handling.
Procurement

  • Constantly be checking suppliers to ensure the company is receiving the best possible products at the best possible rates.
  • Establish a price list with all suppliers that is constantly updated with new pricing.
  • Ensure the procurement logistics operate at an optimum level.
  • Oversee the routine maintenance of the supply truck, ensuring that it is always road worthy and licenses are up to date.
  • Communicate clearly with the Island if there is any uncertainty regarding goods that have been ordered.
  • Double Check supplier statements with goods received.
  • Ensure all goods are packed securely into the Supply truck for safe delivery to the Island.
  • Be able to investigate and correct any discrepancies that may occur when the supply arrives at the Island.
  • Assist with the efficient importation of goods received coming to the Island, including Arusha.
Human Relations

  • Notify Regional Human Relations Manager as well as Island Management of any law changes.
  • Assist Island Management with all Human Relations issues that may need attention
  • Maintain a strong Team work environment within the Office and handling teams.
  • Ensure all company programs are followed.

KEY SKILLS REQUIRED:

  • Be Selfmotivated and work efficiently to meet deadlines
  • Ability to lead a team of people effectively
  • Strong management skills, daytoday, and long term
  • The ability to motivate staff to consistently deliver
  • Ability to think and act creatively within a team
  • Good knowledge of hospitality operations
  • Previous Office Management experience is beneficial
  • Computer Skills

PERSONAL CHARACTERISTICS:

  • Passion for creating fabulous guest delight genuine interest in people and satisfaction
  • Good interpersonal skills open and approachable
  • Diligence, meticulousness and selfmotivation to meet deadlines and keep on top of your job
  • Good communication skills
  • Willingness/ability to share information and teach and inspire others
  • Bright, enthusiastic, energetic and caring personality
  • Smart, clean, presentable appearance.

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Job Types:
Full-time, Temporary

Contract length: 24 months

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