IT Support Technician Pietermaritburg - Durban, South Africa - UNIVERSAL NETWORKS

Description

We are seeking a detail-oriented, thorough, and organized IT technician to join our growing team. In this position, you will play a key role in providing support for all areas of IT. You will update systems, troubleshoot problems, and provide hands-on support for IT issues.
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IT Technician Duties and Responsibilities_

• Keep systems up to date through operating systems upgrades.
• Monitor networking equipment and servers.
• Assist with the design, implementation, and ongoing support of new software and features.
• Monitor network availability, and security.
• Oversee troubleshooting for system errors.
• Provide helpdesk support for network issues.
• Provide technical support onsite.
• Respond to IT issues; hardware maintenance, software, networking, etc.
• Evaluate connectivity issues, equipment, and software.
• Modify configurations, utilities, software, etc.
• Set up equipment for new users.
• Install, test, and monitor servers, workstations and software.
• Perform data backups.
• Install and update network system improvements as needed.
• Assist with Servers, LAN/WAN technologies, computer repair/troubleshooting software, networks, virus protection, Wi-Fi technology, and more.

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IT Technician Requirements and Qualifications_

• High school certification
• CompTIA A+, CompTIA Net+ certification or other related IT professional certification (MCSE etc.).
• Cloud experience required (Office 365, Azure, Amazon etc.).
• Windows Server Operating System, configuration, install, management skills would be beneficial (Server 2012, 2016, 2019, Microsoft Exchange 2010, 2013, 2016)
• HyperV and VMWare Install and Setup skills would be beneficial.
• Previous experience as a help desk technician, computer technician, or IT support.
• Ability to troubleshoot and resolve multiple issues.
• Ability to multitask, prioritize, and manage time efficiently.
• Excellent verbal, written and reporting communication skills.
• Comfortable in a diverse and fastpaced environment.
• Goaloriented, organized team player.
• Experience working with network and server management support.
• Uptodate knowledge of new systems, information, software, and upgrades.
• Ability to physically stand, bend, squat, and lift equipment.

Job Types:
Full-time, Permanent


Application Question(s):

• Do you have your own reliable vehicle?

Education:

• Diploma (preferred)

License/Certification:

• Drivers Licence (preferred)