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    HR Specialist - Johannesburg, South Africa - Amicorp BPO

    Amicorp BPO
    Amicorp BPO Johannesburg, South Africa

    4 days ago

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    Description
    The role requires an experienced Human Resources professional with proven Business HR, Operations and Talent Acquisition experience in the financial, legal, accounting or trust & fiduciary services. As part of the global Human Resources team, the role holder will be primarily responsible for supporting the global HR team in overseeing all aspects of the HR function, ensuring the development and implementation of effective HR strategies, policies, and programs that align with the company's goals and objectives, play a key role in attracting, engaging and retaining top talent, maintaining HRMS (Zoho), addressing people issues and queries and ensure compliance with local employment laws as well as internal policies & procedures, while fostering a positive, highly performance driven and inclusive work culture.

    Main Responsibilities

    HR Strategy and Planning
  • Develop and execute HR strategies and initiatives that support the overall business strategy and drive organizational success.
  • Contribute to the development and implementation of HR policies, procedures, and practices in compliance with applicable laws and regulations.
  • Monitor industry trends and best practices to ensure the company remains competitive and performance driven in terms of HR practices and programs.
    • Talent Aquition and Management
  • Ensure effective collaboration with the Talent Acquisition colleagues. Participate in screening and interviewing candidates for select roles.
  • Oversee the onboarding of new employees, ensuring all checks are completed to high standards, review job offers and employment contracts.
  • Solve bottlenecks in HR processes and implement effective solutions to ensure a seamless and effective HR process across the entire employee lifecycle.
    • Employee Relations and Management
  • Act as a trusted advisor to employees and managers, providing guidance and support on HR-related matters.
  • Promote a positive work culture, fostering employee engagement, and addressing employee queries and concerns in a fair and timely manner.
  • Champion Amicorp values and help create a positive, progressive, driven, thriving work environment.
    • HR Compliance and Administration
  • Ensure compliance with relevant employment laws, regulations, and company policies.
  • Maintain accurate and up-to-date employee records, HR databases, and other HRMS (Zoho).
  • Stay informed about changes in labor laws and regulations and update HR policies and procedures accordingly.
    • HR Reporting and Analytics
  • Develop and maintain HR metrics and reports, providing insights and recommendations to Global Head of HR based on data analysis.
  • Utilize HR technology tools to streamline HR processes and enhance data accuracy and efficiency.
    • Other Duties
  • Undertake the role of director, trustee, nominee, manager, partner, secretary, authorized signatory or any related position in internal entities or client entities of Amicorp Group, where necessary and required by the Management.
  • Undertake such other duties, related to the position, as may from time to time be agreed with Management.

    • Qualifications, skills, and experience

  • Bachelor's degree in Human Resources, Business Administration, or a related field; HR certification is a plus.
  • At least 10 years of progressive experience in HR management roles, preferably in a similar industry or organization. HR Shared Services or Virtual HR Operations in an MNC will be an added advantage.
  • Thorough knowledge of HR practices, policies, and employment laws and regulations.
  • Demonstrated experience in talent acquisition, performance management, employee relations, and HR operations and technology.
  • Hands-on with high level of personal accountability for delivering quality and timely work.
  • Completes own role largely independently within defined policies and procedures.
  • High level of computer literacy with excellent hands-on experience with MS Office and HRMS/Recruitment Tools.
  • Exhibits strong leadership, social & interpersonal skills; a positive can-do attitude and creativity.
  • Excellent 'client' (stakeholder/ candidate) facing skills. Well-developed spoken and written communication skills and the ability to tailor style to relevant audiences, and successfully liaise with people. Excellent English language fluency; additional languages preferred.
  • Strong analytical and problem solving skills, solution driven, highly organized and detail-orientated with good decision making and time management skills. Independent, hands-on and takes accountability to deliver solutions and results.
  • Anticipates and adapts quickly to changing organizational and business needs. Able to make decisions and solve problems.
  • Ability to adapt and work under pressure in a smaller, dynamic, flexible performance driven team environment; along with being part of a bigger matrix organization. Proven leadership and team player skills, with ambition to excel in the role.
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