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    Client Engagement Director AIM - Johannesburg, South Africa - Hatch

    Hatch
    Hatch Johannesburg, South Africa

    5 days ago

    Hatch background
    Description
    As the successful candidate, you will:
  • Act as the Client Engagement "right hand" to our AIM Regional Leadership Team.
  • Manage/supervise Client Action Team (CAT) members in the region.
  • Support the development and implementation of strategic account plans with Key Account Managers, consistent with regional and global business plans
  • Support regional leadership in the prioritization of their sales and pursuit pipeline, including identification of must-win pursuits
  • Encourage Client Engagement best practices to position Hatch favorably
  • Facilitate Win Strategy Development and Executive-level strategy reviews on must win pursuits
  • As a persuasive messaging architect, input and provide hands on support to proposal Executive Summaries, including guidance on identifying and addressing client hot buttons
  • Coach pursuit and engagement managers in writing compelling and winning proposals
  • Prepare teams for client meetings and presentations, including short-list interviews
  • "Acting like an owner" in your role, measure results and identify areas for improvement
  • Deliver Hatch Sales Training courses
  • Support the AIM region's understanding and utilization of Hatch's Total Client Management (CRM) system
  • Provide coaching of Client Engagement and Sales competencies, for all AIM's employees, per Hatch's Leadership Development Framework
  • Support CAT Global mandates and serve as the face of them to the AIM region

    • You bring to the role:

  • Bachelor degree or post-grad in Business, Marketing or Engineering
  • Minimum 15 years' experience in an Account Manager, Business Development Manager, Commercial, Engineering, Project Manager or equivalent role, demonstrating increasing responsibilities over time
  • Minimum 5 years' experience pursuing new business, specific experience in $10 Million (+) pursuits
  • Experience in one of Hatch's core industries required (i.e. Metals, Energy, Infrastructure)
  • Existing client contacts (metals, energy or infrastructure sectors) in Africa is a plus
  • Strong business acumen combined with high Emotional Intelligence
  • Proven ability to build trusted relationships and influence from the side
  • Client Relationship Management (CRM) system experience a plus

    • Why join us?

  • Work with to make a difference
  • Collaborate on exciting to develop innovative solutions

    • What we offer you?

  • Flexible work environment
  • Long term career development
  • Think globally, work locally

    • Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.

    We're committed to fostering a workforce that reflects the of the in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.

    In order to consider any application for employment, we will have to process your personal information.

    A law, known as the Protection of Personal Information Act, 4 of 2013 (POPIA) provides that when one processes another's personal information, such collection, retention, dissemination and use of that person's personal information must be done in a lawful and transparent manner.

    In order to give effect to this right, we are under a duty to provide you with a number of details pertaining to the processing of your personal information. These details are housed under the Hatch HR Processing Notice which can be accessed and viewed on the Hatch website: , which HR Processing Notice we request you kindly download and read.

    #LI-DM04

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