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Sherelda Van Schalkwyk

Sherelda Van Schalkwyk

National Customer Relations Officer

Customer Service / Support

Johannesburg, City of Johannesburg Metropolitan Municipality

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About Sherelda Van Schalkwyk:

As a team member of your
organization I can provide:
Strong, assertive and good
negotiation skills
Work well under pressure, self-
motivated and an Analytical thinker

Strong ability to learn quickly and
proficiently

Results driven (I strive to be the
best in everything I do),

Strong communication skills (write
and speak),

• Excellent administration skills
Love working with people (but I also
excel at projects where I have to
work alone)

I am very thorough, disciplined and
organized,

Very creative and innovative (I am
always looking for ways to improve
and grow myself and the business)

I adopt a customer-centric approach
to my work

Experience

Experienced and skillful Customer
Relations Officer, providing high
quality service, working to address
and meet all needs. Adept at
following communication scripts to
properly handle various needs in a
poised and professional manner.
Proven track record of serving as an
effective liaison between internal and
current clients. Works to keep and
increase customer satisfaction with
every face to face engagement and
telephonic contact. Understands the
importance of delivering the mission
of a brand with each and every action
and interaction that takes place
involving customers.
 

Education

Bcom Business Management Degree 

Currently studying 

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