Thapelo Ntoagae
Services provided: Customer Service & Account Management , Compliance Specialists
About Thapelo Ntoagae:
Customer Service Champion
Experience
A skilled and experienced team leader who can effectively manage, motivate, and train a team of customer service agents.
A proficient and organized planner who can optimize schedules, coordinate meetings, and set and monitor goals and standards for the team.
A customer-oriented and solution-focused professional who can handle complex and challenging situations, deliver exceptional service, and increase customer satisfaction and loyalty..
Education
Certificate in Strategic Management
Degree in Administration
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