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    Team Leader: Technical Support - Pretoria, South Africa - Isilumko Staffing

    Isilumko Staffing
    Isilumko Staffing Pretoria, South Africa

    4 days ago

    Isilumko Staffing background
    Full time
    Description

    Are you a passionate IT Technician who has experience in report writing, liaising with stakeholders and 2nd and 3rd line support?

    This opportunity is for you. A top insurance company is looking for an IT Technician with Team lead Experience to join their IT Communications department as a Team Leader for the Technical Support division within a call center environment.

    Duties

    • Will be responsible for leading technical support team,
    • Providing hardware and software support (LAN & WAN)
    • Providing 2nd line support to users, investigate and provide solutions (TCF)
    • Finance, procurement and asset management

    Requirements

    • Must have matriculated.
    • National Diploma in IT (advantageous)
    • Must have A+ certification.
    • Must have N+ certification.
    • Must have 5 years of experience in 2nd and 3rd line Support.
    • Must have Team lead Experience.

    Skills

    • Leadership
    • communication
    • Computer Literacy
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