ERP Technical Support Consultant - Pretoria, South Africa - TreasuryONE

TreasuryONE

Verified Company

Pretoria, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

South Africa's Leading Treasury Outsourcing Company is recruiting for top talent

Our support desk facilitate solutions to our clients on Treasury Management Systems.

The IT2 TMS is a fully integrated best practice solution that supports treasury in its entirety, fulfilling cash, debt and investment, financial risk,

Kyriba is a global leader in next generation treasury solutions in the cloud.

Kyriba enables CFO's and finance teams to increase compliance, reduce risk, and provide the insight necessary for strategic financial decision-making.

TreasuryXpress makes it possible for companies of all sizes to manage cash, improve liquidity utilisation, streamline electronic payment processes, and increase treasury controls and efficiencies.

Being the first contact for all of our Treasury Management Systems Support Clients
Develop and maintain process documentation, including user guides, technical specifications, and standard operating procedures
Participate in continuous system testing, validation, and quality assurance to ensure accurate functionality and data integrity
Ensure continuous improvement and effective usage of the system and internal procedural steps to maximise the system's output
Liaise with clients to ensure that their usage and output of the system flows smoothly
Provide technical support to endusers by addressing Treasury Management System (TMS) issues and optimising system performance

Education, Experience, and Skills

Bachelor's degree in Finance or Information Technology / Computer Science
At least 2 years of experience in a customer support role
Knowledge or experience in dealing with a ticketing system
Understanding of treasury management systems and treasury operations will be beneficial
Previous experience or knowledge about H2H connections, SFTP/FTP, SWIFT, SQL, Crystal Reporting, Scripting