Jobs
>
Cape Town

    Floor Manager - Cape Town, South Africa - HR Genie

    HR Genie
    HR Genie Cape Town, South Africa

    14 hours ago

    HR Genie background
    Description

    Our client is seeking a dynamic and experienced Floor Manager to join their team, bringing leadership, organization, and a passion for exceptional customer service to their establishment.

    Responsibilities:

    Supervise and coordinate the activities of waitstaff, hosts/hostesses, and bussers to ensure optimal service flow and guest satisfaction.

    Train and mentor front-of-house staff on service standards, product knowledge, and customer interaction.

    Monitor dining room ambiance, cleanliness, and organization to uphold a welcoming atmosphere for guests.

    Manage reservations, seating assignments, and waitlists to maximize seating capacity and minimize guest wait times.

    Handle guest inquiries, complaints, and special requests promptly and professionally, resolving issues to the satisfaction of the guest and management.

    Collaborate with kitchen staff to ensure timely preparation and delivery of food orders, maintaining quality and presentation standards.

    Conduct pre-shift meetings to communicate daily specials, service expectations, and any relevant updates to staff.

    Oversee inventory management for front-of-house supplies, such as menus, tableware, and linens, and coordinate replenishment as needed.

    Implement and enforce health and safety protocols, including sanitation procedures and compliance with food safety regulations.

    Assist with scheduling, payroll, and performance evaluations for front-of-house staff as needed.

    Key Skills:

    Strong leadership and supervisory skills.

    Excellent communication and interpersonal abilities.

    Problem-solving and decision-making capabilities.

    Ability to work effectively under pressure in a fast-paced environment.

    Attention to detail and organizational skills.

    Customer-focused mindset with a commitment to providing exceptional service.

    Knowledge of restaurant operations and service techniques.

    Proficiency in point-of-sale (POS) systems and restaurant management software.

    Qualifications:

    High school diploma or equivalent required; bachelor's degree in Hospitality Management or related field preferred.

    Proven experience in a supervisory or management role within the hospitality industry, preferably in a restaurant or similar setting.

    Familiarity with food and beverage operations, including menu items and preparation methods.

    Certification in food safety and/or alcohol service (e.g., ServSafe, TIPS) may be required.

    Proficiency in Microsoft Office suite (Word, Excel, Outlook) and restaurant management software.

    Strong understanding of health and safety regulations and willingness to uphold compliance standards.

    Ability to work flexible hours, including evenings, weekends, and holidays, as required by the operation's schedule.

    Minimum of 2-3 years of experience in a supervisory or management role in the hospitality industry, preferably in a restaurant or similar setting.

  • Prashad Cafe

    Floor Manager

    1 week ago

    Prashad Cafe Cape Town, South Africa

    As a Floor Manager at Prashad Cafe, you will play a pivotal role in ensuring the smooth operation of Rondebosch or Constantia branch. You will be responsible for overseeing all front-of-house operations, managing staff, and ensuring that our guests receive impeccable service at a ...

  • Bar Keeper

    Floor Manager

    1 hour ago

    Bar Keeper Cape Town, South Africa

    **Full job description** · **Bar Keeper** · **Floor Manager / Spirit & Wine** · **Job** · Your knowledge on wines and spirits, should match your strategic insight and robust planning and implementation skills. This role requires you to also be proficiency in technology. · This jo ...

  • HotelJobs

    floor Manager

    1 week ago

    HotelJobs Cape Town, South Africa

    **Exciting Opportunity Alert** · **Salary**: · - R12,000 - R14,000 per month based on experience (non negotiable) · **Role Level**: Junior Management · Are you a passionate Restaurant Floor Manager ready to embark on a daytime adventure in the vibrant hospitality industry? Look n ...

  • Recruitment Matters (Pty) Ltd

    Floor Manager

    5 days ago

    Recruitment Matters (Pty) Ltd Cape Town, South Africa

    Our client is seeking a dynamic and experienced Floor Manager to join their team, bringing leadership, organization, and a passion for exceptional customer service to their establishment. · **Responsibilities**: · - Supervise and coordinate the activities of waitstaff, hosts/host ...

  • HotelJobs

    Floor Manager

    1 week ago

    HotelJobs Cape Town, South Africa

    **Exciting Opportunity Alert** · **Salary**: · - R10,000 - R12,000 per month based on experience (non negotiable) · **Role Level**: Junior Management · Are you a passionate Restaurant Floor Manager ready to embark on a daytime adventure in the vibrant hospitality industry? Look n ...

  • The Foschini Group

    Floor Manager

    1 week ago

    The Foschini Group Cape Town, South Africa

    **Job ID**:15690**Position Type**:Full-Time**Job Function**:Retail Stores**Workplace Type**:Stores**Division**:TFG Sports Division**Province**:Western Cape**Location**:Cape Town Central**Suburb**:Cape Town CentralPosition Description: · Are you passionate about our brands and wou ...

  • Hospitality Jobs Africa

    Floor Manager

    1 week ago

    Hospitality Jobs Africa Cape Town, South Africa

    **Duties include**: · Overseeing daily restaurant operations to ensure seamless service delivery. Supervising and training staff to maintain restaurant standards and guest satisfaction. · Managing inventory levels and optimizing stock control procedures. · Addressing customer con ...

  • HotelJobs

    Floor Manager

    5 days ago

    HotelJobs Sea Point, South Africa

    Requirements: · - Great experience as a waiter (Senior) · - Must be hands on · - Self-Driver · - Good with staff - alpha type who can control staff and that staff will look up to · - Good people skills · - Not office based but on the floor · - Understands the etiquette of service ...

  • Global Connect Recruitment

    Restaurant Floor Manager

    5 days ago

    Global Connect Recruitment Cape Town, South Africa

    Restaurant Floor Manager - Cape Town Job Description: · The Floor Manager is responsible for the day-to-day operation and management of the restaurant, as well as help in catering operations. · - Providing excellent customer service to guests and excellent leadership to employees ...

  • HotelJobs

    Senior Floor Manager

    1 week ago

    HotelJobs Cape Town, South Africa

    Senior Floor Manager - Cape Town · Description · **Currently recruiting a new Senior Floor Manager.** · Supervised by the GM, you will be in charge of the following: · - training and supervising staff · - running and supervising the floor · - overseeing stock levels · - ordering ...

  • Optential Consulting (Pty) Ltd

    Senior Floor Manager

    5 days ago

    Optential Consulting (Pty) Ltd Cape Town, South Africa

    Primary Responsibilities: · - Quality Management · - Planning and Control · - Cash Reconciliation · - Health and Safety · - Stock Control · - Attitude · - Customer Service · **Requirements**: · - At least 2 years floor manager experience · - Reliable transport · **Skills**: · - B ...

  • HotelJobs

    Restaurant Floor Manager

    1 week ago

    HotelJobs Cape Town, South Africa

    High end dining Restaurant, part of an established group opening in Cape Town in June 2023 looking for a Restaurant Floor Manager to assist the General Manager in leading and organizing the restaurant team, to set and maintain standards and to strive to always keep improving stan ...

  • HotelJobs

    Restaurant Floor Manager

    5 days ago

    HotelJobs Cape Town, South Africa

    Restaurant in Cape Town Central is looking for a Restaurant Floor Manager to assist the General Manager to organize & run the restaurants activities in accordance with company's standards. The Floor Manager is responsible for the day-to-day functions of the restaurant food & beve ...

  • HotelJobs

    Restaurant Floor Manager

    1 week ago

    HotelJobs Cape Town, South Africa

    Capable of running service · - Understand the food that is being served. · - Train and roster their staff compliment. · - Staff discipline / able to issue warnings. · - The Manager will be responsible for managing the following departments: Waiters / Runners / Baristas / Cleaners ...

  • Tych Business Solutions

    Restaurant Floor Manager

    5 days ago

    Tych Business Solutions Cape Town, South Africa

    Our client, a dynamic and growing luxury brand of restaurants within Cape Town, are looking for passionate individuals who enjoy the challenges of the Hospitality industry. Individuals who want to grow with a team and continuously improve personal skills. · **Responsibilities and ...

  • HotelJobs

    Restaurant Floor Manager

    5 days ago

    HotelJobs Brooklyn, South Africa

    Focus will be front of house management and customer relations. Duties will also include floor management, staff management, stock control, Restaurant administration, opening & closing procedures. Salary R K net. Quote Reference RA48 when applying. ...

  • HotelJobs

    Restaurant Floor Manager, Cape Town

    1 week ago

    HotelJobs Cape Town, South Africa

    Required for 4-star high volume hotel & conference centre - one of SA's leading brands in hospitality · R20K Ctc · - Relevant experience in the same role and environment · **To apply, send full CV + photo + references** · **HOSPITALITY PLACEMENTS** · **Est. 1999** · **Integrity. ...

  • HotelJobs

    Floor Manager, Luxury Dining Cape Town

    3 days ago

    HotelJobs Cape Town, South Africa

    We are looking for a strong and energetic Front of House Manager / Floor Manager · Responsibilities include: · - Hosting the evening, · - Welcoming guests & managing reservations · - Ensuring excellent customer service standards are maintained al tall times · - Seating guests cor ...

  • The Foschini Group

    Floor Manager

    1 week ago

    The Foschini Group Tokai, South Africa

    **Job ID**:15947**Position Type**:Full-Time**Job Function**:Retail Stores**Workplace Type**:Stores**Division**:TFG Sports Division**Province**:Western Cape**Location**:Cape Town South**Suburb**:Tokai (Cape Town)Position Description: · Are you passionate about our brands and would ...

  • HotelJobs

    Senior Floor Manager Private Club Cape Town

    2 days ago

    HotelJobs Cape Town, South Africa

    Upmarket property with restaurant and events seeks dynamic, well presented floor manager · Salary · R ...