Senior Floor Manager - Cape Town, South Africa - HotelJobs
Description
Senior Floor Manager - Cape TownDescription
Currently recruiting a new Senior Floor Manager.
Supervised by the GM, you will be in charge of the following:
- training and supervising staff
- overseeing stock levels
- ordering supplies
- producing staff rosters
- handling customer enquiries and complaints
- taking reservations
- greeting and advising customers
- problem solving
- handling administration and paperwork
- liaising with customers, employees, suppliers and sales representatives
- making improvements to the running of the business and developing the restaurant.
Required skills:
- Excellent customer service skills
- Commercial awareness
- Flexibility
- Good interpersonal skills
- Communication skills
- Problemsolving skills
- Organisational skills
- Teamwork skills.
Must at least have a 3 year experience as a FOH manager in a high volume restaurant.
**Send CV in Ms Word with contactable references, a Professional head and shoulders picture
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