Workforce Manager - Cape Town, South Africa - Isilumko Staffing

Workforce Manager

1 day ago

Here's a chance to dive into the action as a Workforce Manager in our top-notch Contact Centre in Cape Town · As the Workforce Manager, you'll be the maestro behind the scenes, orchestrating productivity for our amazing customer support team. Your mission? Assess, analyze, and re ...

Manager: Workforce Management

1 week ago

Job Description · 'Process related experience:Hands on experience in Forecasting, Planning, SchedulingAble to work on MS-Office –Excel, Word & PPTs · Has worked on at-least one WFM tool like IEX, Aspect, Blue-Pumpkin etc. · Exposure to at least one of the Voice ACD tools like Ava ...

Workforce Management Analyst

10 hours ago

Position Description: · An opportunity has become available within TFG Human Resources for a Workforce Management Analyst. · Key responsibility in this role is the development of business staffing/scheduling plans, models and forecasting for the retail (stores) operations environ ...

WFM Manager/ Workforce/Workflow Manager

1 week ago

We are looking for an excellent WFM Manager to join the team · Basic Functions · Generates month-wise, day-wise and interval-wise forecast incorporating historical trends and other factors such as special events, seasonality, chum or growth, weather etc. · Runs short term forecas ...

Group Manager

1 day ago

Job Description · The purpose of this position is to assume responsibility for the forecasting, planning and resourcing function within our campaigns, as well as the management of a team of Planners, Schedulers and Real Time Administrators (RTA). The purpose of this role is to op ...

WFM Scheduler

1 week ago

Job Description · This WFM resource is responsible for Creating schedules based on forecast and actual trends. · Improve efficiencies and enhance utilization of resources. · Support Real time teams to manage and achieve the SLAs · Process related experience: · Expert level unders ...

RTA - Analyst

1 week ago

Responsibilities · Creation & management of schedules for different projects to ensure that we have the right resources at the right times for optimal delivery of customer experience · Real-time monitoring & reporting of Schedule deviations like breaks, absenteeism, late login, e ...

Deputy Manager

1 week ago

Job Description · The ideal candidate should have at least 4 years of Workforce Management experience from BPO industry. · Experience working as a team Lead or Assistant Manager in BPO WFM department for a minimum of 2 years. · Should have knowledge/hands on experience in generat ...

Projects Supervisor

23 hours ago

Projects Supervisor - Bellville - R16 000 R22 000 Depending on Experience · Requirements: · Must have Matric, · Able to read and write in English and Afrikaans, · Computer literacy, Excel, Word and Outlook · Drivers licence · Between age of 22 45 · At least 3 years exper ...

Real Time Analyst

1 week ago

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading ...

Global Talent Acquisition Manager

1 day ago

Title: Global Talent Acquisition Manager · Department: Global People/HR Function · Location/Branch: South Africa · Position reports to: HR Director · Position is responsible for: Global Talent Acquisition Team (India, SA and China) · Our client is a global provider of medical sta ...

Production Manager

1 day ago

Our client, Patrysberg Group, has a position available for an experienced Production Manager with exceptional management and teambuilding skills, computer skills and an active interest in modern and technological farming practices. The successful candidate will be based in Citrus ...

Client Response Coordinator

5 days ago

CV-Library is a highly successful online job site in the UK, renowned for its partnerships with top names in the recruitment industry. As a recognized 'Employer of the Year,' we are committed to delivering excellence in everything we do. · We are currently looking for a client-ce ...

Area Manager

1 week ago

At Carrol Boyes, we are dedicated to delivering excellence in every aspect of our operations. From our products to our people, we strive for nothing short of the best. Join us in our commitment to innovation, quality, and a great customer experience. · Purpose: · We are seeking a ...

Storeperson - Healthwise

18 hours ago

We recruiting a Storeperson to join team, in this role you will be responsible for issuing of all stock in the fridges, freezers, dry store & chemical store as per company spec with regards to portion size / quantity · As a leading African Integrated Workplace Management Solution ...

Human Resources Business Partner

5 hours ago

Human Resources Business Partner Parow Cape Town · Our technology/software SaaS client in Parow Cape Town is looking for a Human Resource Business Partner which will work with senior management and people managers of respective business units to provide support to drive HR stra ...

Human Resources Business Partner

6 days ago

Human Resources Business Partner Parow Cape Town · Our technology/software SaaS client in Parow Cape Town is looking for a Human Resource Business Partner who will work with senior management and people managers of respective business units to provide support to drive HR strateg ...

Training & Development Manager

5 hours ago

Training and Development Manager Bellville Cape Town · Our client is looking for a Training & Development Manager with 5 years plus experience, The main purpose of this role is to Design, implement, manage and track a training and development framework ensuring a technically sk ...

Training & Development Manager

6 days ago

Training and Development Manager Bellville Cape Town · Our client is looking for a Training & Development Manager with 3-5 years plus experience, The main purpose of this role is to Design, implement, manage and track a training and development framework ensuring a technically s ...

Work Order Administrator

4 days ago

Tsebo Facilities Solutions is looking for a Work Order Administrator to ensure that the work orders are restored within the specified SLA timeframe and close all calls timeously by providing value added customer service to Facilities users and by focusing on customer needs, contr ...