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    Product Operations Specialist - Johannesburg, South Africa - EMPIRE RECRUITMENT

    EMPIRE RECRUITMENT
    EMPIRE RECRUITMENT Johannesburg, South Africa

    Found in: Talent ZA C2 - 1 week ago

    EMPIRE RECRUITMENT background
    Full time
    Description

    We are looking for a Product Operations Specialist to join our clients product team. Someone who is passionate about the product management discipline and understands the benefits of frameworks/processes and how to optimise them in a way that is effective and efficient. This role requires someone that will thrive in collaboration with product managers and various cross-functional team members as well as customers and partners to better the clients product processes and product offering.

    Knowledge:

  • Contribute to overall company product strategy and vision
  • Research competitors and similar product offerings
  • Engage in proactive development research to continuously identify and/or ideate opportunities for new features, products, and enhanced processes to improve the customer experience.
  • Manage product platforms used by a wide array of internal stakeholders
  • Regularly engage in performance analysis, specifically to analyse the successful completion of short and long-term goals based on product metrics
  • Work with the analytics department to give quantitative context to product strategy decisions.
  • Analyze data to help product management make better-informed decisions
  • Build Qualitative & Quantitive Feedback Loops
  • Help research, organise, and recommend resources on product management best practices
  • Identify opportunities to automate product manager's responsibilities and related tasks to help drive consistency and efficiency across product management as a whole
  • Oversee quality assurance checks on new features

    • Qualifications and Experience:

  • BCom Degree or higher in relevant field
  • 3 to 5 years experience
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